Payment Proposal Discount Horizon

We recently went live with 10.2.400.11 and this was my first payment proposal in live.

When I run the payment I check the “Consider Discount Dates” and enter my date for the discount horizon (1 week later).
I then go and to the AP Payment Entry and I check the discount horizon for the same time period.

The Payment Proposal has invoices listed that don’t pull in on the Payment Entry screen. When looking closer at the Payment Proposal, the invoices that don’t show in Payment Entry have discount due dates later than the date I put in my horizon. Ex. horizon date = 10/17/19 Invoice Discount Due Date = 10/19/19

I can pull them in to pay manually, that’s not the issue. I just don’t know why the results are not the same when I use the same discount horizon.

Has anyone else run into this?

Good morning Jill -

We are experiencing the same issue; we just went live with 10.2.400.4 at the end of November and our payment proposal report has more invoices than the Check Run Batch, yesterday’s was off by approx $1300 - we used the same method, paid the additional proposed payments manually but obviously that isn’t the perfect solution.

Have you been able to gain any ground on this issue? I was going to submit a ticket to our Manage Service provider today and can share our solution if you haven’t been able to determine a fix.

Best,

Maggie

Good Morning,

We just do an internal work around by adjusting our dates. I’d appreciate any feedback you get regarding this.

Have a great day,

Jill

Good morning Jill,

Thought I would let you know that in working with Epicor support, this issue is a known bug and is currently fixed on 10.2.400.18 and versions after that. We will likely do a patch upgrade in the near future to correct this issue and eliminate the workaround.

Best,

Maggie

Hi Maggie,

Thanks for passing the information along. It’s much appreciated
J

Have a great day,

Jill

Hi Maggie,

I wanted to contact you today to see if you have done the patch upgrade? We have 10.2.400.19 in our Test environment and I ran a payment proposal but it doesn’t
seem to be fixed.

I haven’t reached out to support yet, just starting with you.

Thanks,

Jill

Hi Jill,

No, we haven’t been able to perform the patch upgrade; that is discouraging to know, thank you for sharing, will definitely pass this along to the team and discuss with Epicor (who we are still actively working on, for this issue).

Best,

Maggie