Partial payment of invoice by customer

Epicor ERP 10
1

What report is the proper place to generate an updated invoice for a customer after they have made a partial payment?

Say a customer owes $100 on invoice 12345. They pay us $50. I want to remind them to pay us the outstanding $50 and want to print an invoice that shows originally they owed $100 and have paid $50. Is there an existing menu option or report that does this?

If this should be showing on the standard SSRS report style from invoice tracker, is it possible that my AR people are not receiving payments in the way that they need to?

2

Ar-reports-customer statement

Vinay Kamboj
Sent from my BlackBerry Z30.

1 Like
3

the standard invoice form does not show payments - unless it is modified to do so

Vinay is correct in that the customer statement will show invoice payments and balance.
but you must choose the time period correctly to ensure the payment is included in output