Todd,
"Strange software" is why I have three machines on my desk. I hate O/S
upgrades. Upgrades are fine for other people.
Dan Maddox
Pactiv Corp
At 12:26 PM 4/16/2003 -0500, you wrote:
"Strange software" is why I have three machines on my desk. I hate O/S
upgrades. Upgrades are fine for other people.
Dan Maddox
Pactiv Corp
At 12:26 PM 4/16/2003 -0500, you wrote:
>My thanks to everyone with ideas. It is finally working after about 40
>reboots.
>
>Here is what eventually worked:
>1. Ran the NAVCE_uninstall.zip that Lois Heisey sent to me (thanks)
>2. Consulted Symantec's knowledge base
>3. Downloaded and ran SEVINST.exe from Symantec which updated Symevent files
>4. Installed - ran OK no errors but did state at end that it did not complete
>5. Realtime protection (RTVSCAN) is running OK but Exchange/Outlook add-in
>would not start
>6. Ran SEVINST.EXE again - it updated some files
>7. Still no Outlook protection - could not find and load vpmsece.dll
>8. Created new "Norton AntiVirus" folder under Program Files and copied
>vpmsece.dll there from NAVNT folder
>9. Now it all seems to be working.
>
>Whenever possible I do clean installs after reformating drive but this
>time it was my PC and I have too much strange software I didn't want to
>have to reinstall. And if I have to do an upgrade to Win2K in the future
>then FOR SURE I will uninstall NAVCE first.
>
>Now, on to the last upgrade issue - HP ScanJet scanner - PresicionScan
>program won't start, just hangs on splash screen. Already working with HP
>support on that one.
>
>Thanks again,
>-Todd C.
>
>-----Original Message-----
>From: Gary Polvinale [mailto:garyp@...]
>Sent: Wednesday, April 16, 2003 10:39 AM
>To: vantage@yahoogroups.com
>Subject: RE: [Vantage] [OT] Symantec NAV Corporate Install
>
>
>Good advice for McAfee users as well.
>
>Gary Polvinale
>Denton ATD
>
>-----Original Message-----
>From: Jessee Holmes (Stremel) [mailto:jholmes@...]
>Sent: Wednesday, April 16, 2003 11:24 AM
>To: vantage@yahoogroups.com
>Subject: RE: [Vantage] [OT] Symantec NAV Corporate Install
>
>
>Todd:
>
>Recommendation 1: Before doing the OS upgrade, uninstall Norton first. Then
>upgrade, then install NAV.
>
>Recommendation 2:
>http://service1.symantec.com/SUPPORT/ent-security.nsf/552ba2f7636bedf0882568
>18006f78bf/afbdad85dc3748e688256aea0059f5bf?OpenDocument&prod=Norton%20AntiV
>irus%20Corporate%20Edition&ver=7.6&src=ent&pcode=nav_ce&dtype=corp&svy=&prev
>=&miniver=nav_76_ce
>
>That article explains how to resolve your issue.
>
>Go to www.norton.com and go to the technical support, if you type in your
>problem in their knowledge database, they will provide you the article
>regarding your question.
>
>Hope this helps,
>Jessee Holmes
>Stremel Manufacturing Company
>
>-----Original Message-----
>From: Todd Caughey [mailto:caugheyt@...]
>Sent: Wednesday, April 16, 2003 10:11 AM
>To: vantage@yahoogroups.com
>Subject: [Vantage] [OT] Symantec NAV Corporate Install
>
>
>Sorry about another OT but the depth of experience here is too great to pass
>up.
>
>After upgrading my PC from Win-98 to Win2K my NAV Corp anti-virus has not
>worked. I tried uninstalling and re-installing and it will not install. It
>gets part way, then says "real-time protection failed to start" and backs
>out the install (partially). I also uninstalled, booted in safe mode and
>deleted NVSVC32.exe which was running as a process even after uninstall,
>edited the registry and removed all references to NAV, Symantec, Norton,
>etc.... and rebooted in normal mode and it will still would niot install.
>
>Aside from wanting my protection back I am anticipating 20-30 Win98 to 2K
>upgrades this year and don't want this happening on all of them too. Any
>ideas what might be causing the problem or how to get around it? I have
>some other new Win2K machines (never upgraded) and NAV Corp installed fine
>on them.
>
>Thanks,
>-Todd Caughey
>Harvey Vogel Mfg. Co.
>
>
>
>
>
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