Yes, he is already doing this. But when he is out of the office and has only the web access to check new messages on the Exchange server (and reply to the customers) it means being connected for a long time. Aside from being "sales" he is the one-man operation for a venture/start-up company not related to our main business (he makes/sells bathroom mirror defogging systems) and that company is on a shoestring budget (ie much too high burn rate as it is). I think he uses Earthlink as an ISP and he needs to limit the connect time. Will Outlook-2000 synch to his off-line storage via his Outlook Web Access connection so he can quickly receive the messages and disconnect, then deal with them, then reconnect and send the replies?
Shirley,
Being the sole person in the business he really has to rely on his domain named email account - mainly sales@... from the web siste that forwards to his personal box at harveyvogel.com (our Exchange server's MX destination).
Aaron,
Sounds great if we had more than the one guy. OWA is perfectly fine for our "regular" sales people who work for a company that is actually profitable. ;)
I am starting to think some sort of VPN tunnel thru our firewall using a software based client to allow him to use regular Outlook may be the best route if I can make sure it is secure enough.
Thanks for all the suggestions.
-Todd C.
-----Original Message-----
From: Todd Hofert [mailto:todd@...]
Sent: Friday, April 23, 2004 9:21 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Outlook Web Access - Saving messages to laptop
Actually if he is using Outlook 2000 or > he can set it up with OFFLINE
folder settings. Go into Outlook/TOOLS/e-mail accounts and select
CHANGE. In the Exchange settings where you define the Exchange server
and mailbox name to use there is a "MORE SETTINGS" button. This opens
the Exchange Server Settings window. There is an ADVANCE tab under which
you will see an OFFLINE FOLDER SETTINGS button. Click this to set up a
local copy of his mailbox. The first time he logs into his mailbox it
will create a local copy of his exchange mailbox. The first connection
can take a while and would preferably be done on the LAN if possible.
Once this is created, every time he logs in the offline file
synchronizes itself with his Exchange mailbox. Other than seeing the
sync progress it is virtually indistinguishable whether he is online or
off and it is all automatic. I use it with a dozen remote sales people
and it works flawlessly.
Todd Hofert
IT Director
Spartan Graphics, Inc.
-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Friday, April 23, 2004 10:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Outlook Web Access - Saving messages to
laptop
Todd,
Here is a simple way to deal with this. Set him up with a
web mailbox, (There are countless free and pay mailbox sites out there)
He should get ALL of his email at the web mailbox. What ever form of
Outlook he is using can them be configured to pick up his mail at that
box either lap top or office box. If he is out on the road and he picks
up with his laptop, when he returns to his office you can train him to
EXPORT his messages from the laptop and then IMPORT them into his
Outlook at his office. When he goes out on the road he can export his
email to his lap top.
Shirley
_____
From: Todd Caughey [mailto:caugheyt@...]
Sent: Friday, April 23, 2004 9:45 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [OT] Outlook Web Access - Saving messages to laptop
I am doubtful this is possible but there are a lot of clever and
knowledgable people on this board.....
One of my users, a salesperson who travels a lot with laptop, would like
to be able to dial his ISP, access his email via Outlook Web Access, and
save the message locally for later review and response then log back in
and transfer the replies for sending.
Only thing I could think of was if there is a way to work with Outlook
Express. I thought there was some facility in
Exchange-2003/Outlook-2003 for this but we are a ways from getting to
that version (now at 2000).
Short of VPN connection or setting up something like a dial-in POP3
server within Exchange (behind out firewall) is there some way to get
his messages quickly and deal with them off-line? If not it won't break
my heart, but I told him I would ask.
Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
_____
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* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
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vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
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Service
< http://docs.yahoo.com/info/terms/> .
Tracking #: 4974E4E102549F4F9C74CB1DE4A41659C1CDF43C
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]
Shirley,
Being the sole person in the business he really has to rely on his domain named email account - mainly sales@... from the web siste that forwards to his personal box at harveyvogel.com (our Exchange server's MX destination).
Aaron,
Sounds great if we had more than the one guy. OWA is perfectly fine for our "regular" sales people who work for a company that is actually profitable. ;)
I am starting to think some sort of VPN tunnel thru our firewall using a software based client to allow him to use regular Outlook may be the best route if I can make sure it is secure enough.
Thanks for all the suggestions.
-Todd C.
-----Original Message-----
From: Todd Hofert [mailto:todd@...]
Sent: Friday, April 23, 2004 9:21 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Outlook Web Access - Saving messages to laptop
Actually if he is using Outlook 2000 or > he can set it up with OFFLINE
folder settings. Go into Outlook/TOOLS/e-mail accounts and select
CHANGE. In the Exchange settings where you define the Exchange server
and mailbox name to use there is a "MORE SETTINGS" button. This opens
the Exchange Server Settings window. There is an ADVANCE tab under which
you will see an OFFLINE FOLDER SETTINGS button. Click this to set up a
local copy of his mailbox. The first time he logs into his mailbox it
will create a local copy of his exchange mailbox. The first connection
can take a while and would preferably be done on the LAN if possible.
Once this is created, every time he logs in the offline file
synchronizes itself with his Exchange mailbox. Other than seeing the
sync progress it is virtually indistinguishable whether he is online or
off and it is all automatic. I use it with a dozen remote sales people
and it works flawlessly.
Todd Hofert
IT Director
Spartan Graphics, Inc.
-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Friday, April 23, 2004 10:03 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [OT] Outlook Web Access - Saving messages to
laptop
Todd,
Here is a simple way to deal with this. Set him up with a
web mailbox, (There are countless free and pay mailbox sites out there)
He should get ALL of his email at the web mailbox. What ever form of
Outlook he is using can them be configured to pick up his mail at that
box either lap top or office box. If he is out on the road and he picks
up with his laptop, when he returns to his office you can train him to
EXPORT his messages from the laptop and then IMPORT them into his
Outlook at his office. When he goes out on the road he can export his
email to his lap top.
Shirley
_____
From: Todd Caughey [mailto:caugheyt@...]
Sent: Friday, April 23, 2004 9:45 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [OT] Outlook Web Access - Saving messages to laptop
I am doubtful this is possible but there are a lot of clever and
knowledgable people on this board.....
One of my users, a salesperson who travels a lot with laptop, would like
to be able to dial his ISP, access his email via Outlook Web Access, and
save the message locally for later review and response then log back in
and transfer the replies for sending.
Only thing I could think of was if there is a way to work with Outlook
Express. I thought there was some facility in
Exchange-2003/Outlook-2003 for this but we are a ways from getting to
that version (now at 2000).
Short of VPN connection or setting up something like a dial-in POP3
server within Exchange (behind out firewall) is there some way to get
his messages quickly and deal with them off-line? If not it won't break
my heart, but I told him I would ask.
Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service
< http://docs.yahoo.com/info/terms/> .
Tracking #: 4974E4E102549F4F9C74CB1DE4A41659C1CDF43C
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service <http://docs.yahoo.com/info/terms/> .
[Non-text portions of this message have been removed]