Order Deletion Issues

Epicor ERP 10
1

I cannot delete this SO since a Cash Deposit was entered for this order - error reads “Delete not allowed. At least one Cash Deposit is entered for this order.”

So I figured we needed to reverse the cash receipt so we can delete the SO. That was done by our accountant but I am still getting the error that we can’t delete this.

Is there any way around this, or does this SO just have to stay in our system now?!

2

Pretty sure you’ll never be able to delete it. The Original cash receipt references it, and the un-receipt probably does too.

Just close the order. That will remove any demand and allocations. Add a note in the invoice comments about the cash receipt and un-receipt for this order.

1 Like
3

Got it.

Figured, thank you