I have one pack slip having multiple lines that is getting an invoice number assigned to each line. Normally, and what should happen, is one invoice with multiple invoice lines, just like the pack slip. It’s only occurring on this one particular pack slip. Is there something that could have been flagged wrong on the order?
Tom, can you check the lines on the Sales Order and see if the user added a customer PO number to each line? If yes, this could be the source. Hope this helps.
There are customer settings for how pack slips are consolidated or not
also. You may want to check them out.
Brad
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Renee, thanks very much for the suggestion. However, I did not see a field for PO number with SO Order detail. I think Brad’s response was correct
Brad, you appear to be correct. I did not realize customer maintenance had a checkbox field for this event.