Is there an easy way to see where an order / order line is cancelled/voided?
I’m only seeing “Closed” on cancelled orders, on the sales order screens. Same as if it was shipped.
And for individual lines, nothing, only if it is not open. On the Summary page if you look in the order line table you can find a column where it says voided. But not at all obvious…!
I feel like I must be missing something silly… asking before I customize the screens to show Cancelled!
–Same question for Jobs - is it possible to see when they are cancelled vs completed?
In the OrderHead and OrderDtl tables there is a “Voided” bit field to show when the line or order gets voided. I don’t know of any other place to find the voided status beside the summary page. You can always do the lookup in a BAQ.
I am not sure about Jobs. You can see if a job is complete with the JobComplete flag in JobHead. Beyond that, you might join in the JobAudit table and see if the audit records document a job being cancelled.
Ok thanks, so I’m not crazy, there is no clear way for a user to know when any of this is cancelled vs finished and closed. Guess I’ll add some customization controls to make this clear!