Does anyone know how to get non-shipped/packed items from a Sales Order to show up on the Packing Slip?
If there is a quantity of 10 of a certain part number ordered on a sales order and we only ship 7 then this will be listed ok. But when we ship a quantity of zero of any part number then it is removed completely from the packing slip and our customers are thinking that we forgot to add the item to the original order.
Here is what I have triedÂ…..on the Crystal Report, I did a Left Outer Join link between the OrderDtl and ShipDtl tables but it didn't work. I think there may be something not set correctly on the Report Data Definition.
Thanks!!
If there is a quantity of 10 of a certain part number ordered on a sales order and we only ship 7 then this will be listed ok. But when we ship a quantity of zero of any part number then it is removed completely from the packing slip and our customers are thinking that we forgot to add the item to the original order.
Here is what I have triedÂ…..on the Crystal Report, I did a Left Outer Join link between the OrderDtl and ShipDtl tables but it didn't work. I think there may be something not set correctly on the Report Data Definition.
Thanks!!