Multiple invoices for one sales order

Epicor ERP 10
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1

What things might cause a single sales order to generate multiple invoices?

We have a sales order with three lines that has generated 8 invoices. I checked the customer and they only have one ship-to address. The sales order itself only has one release. What else can I do to troubleshoot this issue and fix it?

2

How many shipments and ship lines were created for the order?

Maybe the customer has below setting checked?
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2 Likes
3

Yup, that was it! If I check this I should then be able to delete the invoices and re-run the process?

4

Yes, if you haven’t posted the invoices you can delete them and process the shipment again.