Thanks Joe. At least there's an option - however, long it is. :)
Need to know how / if can re-open and modify Sold-To info after invoice was posted. It seems once an invoice is posted, a company's hands are tied. Not a fan of this part of Epicor because mistakes happen and we cannot seem to find easy ways to correct. Can anyone help on this one?
Thanks,
Renee
EMT International, Inc.
Thanks,
Renee
EMT International, Inc.
You can always modified the associated sales order but that new information will not flow to the invoice.
Short of directly modifying the database, one an invoice is posted is cannot be changed.
If the sold-to is wrong, then you’d like have to jump through a bunch of hoops to fix it.
Assuming you invoiced a customer shipment against the sale order, you would have to cancel (not credit) the invoice so that the shipment is marked as “not invoicedâ€, then you would need to back out the shipment, updated the sales order, reship, reinvoice.
Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
addr: 37 Shuman Ave | Stoughton | Ma | 02072-3734
jrojas@... | www.matsinc.com
Ask us about our clean, green and beautiful matting and flooring
[cid:579ffb.png@ef6b3449.4ab48957]
This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, October 30, 2014 5:58 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Modify SO after Posted Invoice ? - Epicor 9.05.700C
Need to know how / if can re-open and modify Sold-To info after invoice was posted. It seems once an invoice is posted, a company's hands are tied. Not a fan of this part of Epicor because mistakes happen and we cannot seem to find easy ways to correct. Can anyone help on this one?
Thanks,
Renee
EMT International, Inc.
[Non-text portions of this message have been removed]
Short of directly modifying the database, one an invoice is posted is cannot be changed.
If the sold-to is wrong, then you’d like have to jump through a bunch of hoops to fix it.
Assuming you invoiced a customer shipment against the sale order, you would have to cancel (not credit) the invoice so that the shipment is marked as “not invoicedâ€, then you would need to back out the shipment, updated the sales order, reship, reinvoice.
Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
addr: 37 Shuman Ave | Stoughton | Ma | 02072-3734
jrojas@... | www.matsinc.com
Ask us about our clean, green and beautiful matting and flooring
[cid:579ffb.png@ef6b3449.4ab48957]
This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, October 30, 2014 5:58 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Modify SO after Posted Invoice ? - Epicor 9.05.700C
Need to know how / if can re-open and modify Sold-To info after invoice was posted. It seems once an invoice is posted, a company's hands are tied. Not a fan of this part of Epicor because mistakes happen and we cannot seem to find easy ways to correct. Can anyone help on this one?
Thanks,
Renee
EMT International, Inc.
[Non-text portions of this message have been removed]