We have customers that want us to do things “their way”, which means that sometimes we are randomly being asked to change the description of a line item.
But, if we go to SO Entry > Lines > Detail and change the Description (that field is tied to OrderDtl.LineDesc which is ‘like’ Part.PartDescription), it will revert back to the original description when it is saved. Is that intended? One would think that if the Desc was not meant to be changed, it would not be an editable field…
It is designed to do this. Here is the logic:
LineDesc = CustXPart.Description if not empty, otherwise Part.Description
Which makes perfect sense. So what I am being asked to do, essentially, is to have it follow the logic you described, but to allow for modification to the LineDesc field after-the-fact (IE: after it is saved, go back and change it).
Are you sure you don’t have a BPM that is doing that? We change the line descriptions in sales order entry all the time and it never reverts back.
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Went back and looked due to Alisa’s comment, she is correct. I must have been looking at the logic for PartNum change.
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Sooooo…yeah…I’m going to sheepishly crawl under my desk and pretend I didn’t ask that question…yes, it was a BPM that I wasn’t aware of. (one of the joys of starting w/a new company…trying to figure out what they have done in a short time frame)
Don’t feel bad, this happens to me every other day lol.