We have been trying to get the app working in 2024.1, which is located in Azure. We have a couple of people that use mobile in 10.2.700, but that’s in AWS where it’s less restrictive. Azure won’t let us use URIs which are http, they must be https. We’ve tried support, but they keep pointing us to the KB articles which specify http:// urls, which we can’t input.
Just wondering if anyone has gotten it to work without using http uris.
based on the install guide for SSL you are going to need to have ports 443 open to your app server which you should already…
The other thing mentioned is that the latest version is 2.0.123 which is compatible with 2022.2.28 and up anything earlier and you are going to need the legacy version KB0139000
Sadly we don’t have the time and expense licences so I can’t experiment to assist…
If your 2024.1 install is working on Azure and you can connect via the browser, and you can access API help then it should work.
Epicor 2024.1.15 is working fine for login and the browser (though we don’t expect many on browser for a while, we have to deal with a lot of customizations). The Swagger (API help?) also works. It’s only the mobile app that won’t connect. Epicor Support has not been much help in getting this resolved, the articles they keep pointing us toward are over 4 years old (or more). I was just hoping someone else had managed to get it to work.
I have not tried this, but perhaps an android tool like PcAPdroid might help with working out what is happening to the connection to Azure.
Try and use the server name starting after the https://