Epicor version 9.04.507A
We hat a few issues with our aging report and they got resolved
The main problem was with debit notes not showing in the aging listing for
which we got a fix
Also we had a problem with a couple of invoices not showing and we got them
to create a fix for those specific invoices
We hat a few issues with our aging report and they got resolved
The main problem was with debit notes not showing in the aging listing for
which we got a fix
Also we had a problem with a couple of invoices not showing and we got them
to create a fix for those specific invoices
On Tue, Jul 10, 2012 at 11:49 AM, Tim Hager <tim.hager@...> wrote:
> **
>
>
> We have had an ongoing problem which Epicor has been unable to solve for
> months. When we run an AR aging by invoice date, the report pulls all
> of the open invoices and agrees perfectly with the general ledger.
> However, when we run the version of the AR aging report by invoice due
> date, many invoices are missing from the detail and the totals. It
> seems that whole series from random dates are missing as if some flag or
> something is not being set. Epicor has sent us two fixes which have not
> worked.
>
> We occasionally have problems with our invoice posting process but the
> missing invoices do not seem to correlate with those problems. They
> are all shipment invoices. We haven't had a problem with miscellaneous
> invoices or credits.
>
> We are on 9.04.507A. Anyone else run across this problem and get a fix?
>
> Tim Hager
>
> Controller
>
> Diba Industries, Inc.
>
> tim.hager@... <mailto:tim.hager@...>
>
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