We are testing 10.2.700 and everyone is getting a “menu id not valid for current user” error for only one button on the quick launch (below). Does anyone know where this menu id is found in menu maintenance? I’m not finding it anywhere.
Hello @Adam find the below screenshot, click the edit and check from where it is coming from your Epicor Version and you can check the menu maintance > security having access for that users or not.
PH module is Purchase Contract Management. I think the developers tagged the incorrect module in the tile. I would edit the default layout and fix it like @Naveen_Kumaar_P showed, and then save the layout as a new name. Then set the default layout to be the new name.
I tested it in mine, and the same thing happened.
EDIT: Also, in 10.2.700 the tiles don’t follow menu security. If you have explicitly denied access to a program item the tile won’t load the program. If you have implicitly denied access via a menu section only (e.g. Financial Management) then the tiles will load for all users. I have a case open about this, but I believe if it gets fixed, then it will only be done in E11.
Thank you everyone. This has been helpful.