We had a circumstance come up where we got to the point of shipping a part only to have a customer call and try to push it out. Which is fine because we had other customers who could use their stuff that need it now. But no one seems to know how to back out the job. Nothing had been invoiced yet.
I unshipped the line. I was hopeful that Mass Return to Manufacturing would return all the material on the job… but nothing shows up when I click on Return. Does anyone know how to use this? Or have an idea for a better way?
As a followup, since I am sure I can eventually get the material returned, can I “uncomplete” an operation? If I don’t I believe costs will still be stuck on the job
Not sure if your setup is the same but we use the MES to complete OPs. If the capture has been run then you can delete the time & expense entry which uncompletes the OP and returns the material. As per Dragos job adjustment is the only way after the capture runs.