Location of Favorites shortcuts

Yahoo Archive
1
Try this... log the client out of Vantage. Go to this folder on the
PC... C:\Documents and Settings\All Users\Application
Data\Epicor\Vantage clear out anything within the Vantage folder. Log
them back into Vantage and see if they can see the customization.



Thanks,

Blake Clemens

IT Systems Engineer

Delmarva Millwork Corporation

(800) 360-2364 x132

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Ed Garbowski
Sent: Thursday, June 10, 2010 9:06 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Re: Location of Favorites shortcuts





We have tried that, but they still do not get the customization. They
don't see the customization even when running the program directly from
the Main Menu. There is no special security tied to the program, so it
is odd, because all other users see the customization. We're going bald
trying to figure this one out.

Thanks,
Ed
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of liss_c
Sent: Wednesday, June 09, 2010 5:25 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Location of Favorites shortcuts

Ed,

i think if you just remove the shortcut and place it again on your
favorites that will make the customization work on that menu again. You
just need to inform the user to do this when you update a custimization.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>, "Ed Garbowski" <egarbowski@...>
wrote:
>
> Does anyone know where to find the individual user's Favorites
settings? We are having issues with user's who have programs accessed
through Favorites not picking up new customizations.
> Thanks,
> Ed
>

________________________________
The information contained in this message is intended solely for the
individual to whom it is specifically and originally addressed. This
message and its contents may contain confidential or privileged
information. If you are not the intended recipient, you are hereby
notified that any disclosure or distribution, or taking any action in
reliance on the contents of this information, is strictly prohibited.
We have taken precautions to minimize the risk of transmitting software
viruses, but we advise you to carry out your own virus checks on any
attachment to this message. We cannot accept liability for any loss or
damage caused by software viruses.

This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.

Thank you.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
2
Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
Thanks,
Ed
3
Ed,

i think if you just remove the shortcut and place it again on your favorites that will make the customization work on that menu again. You just need to inform the user to do this when you update a custimization.

--- In vantage@yahoogroups.com, "Ed Garbowski" <egarbowski@...> wrote:
>
> Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
> Thanks,
> Ed
>
4
We have tried that, but they still do not get the customization. They don't see the customization even when running the program directly from the Main Menu. There is no special security tied to the program, so it is odd, because all other users see the customization. We're going bald trying to figure this one out.

Thanks,
Ed
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of liss_c
Sent: Wednesday, June 09, 2010 5:25 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Location of Favorites shortcuts



Ed,

i think if you just remove the shortcut and place it again on your favorites that will make the customization work on that menu again. You just need to inform the user to do this when you update a custimization.

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "Ed Garbowski" <egarbowski@...> wrote:
>
> Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
> Thanks,
> Ed
>


________________________________
The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.

This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.

Thank you.


[Non-text portions of this message have been removed]
5
We had this with 2 users who did not get a customization we published
when all others did. We got it to work for them by giving their user
developer rights, opening the customization in developer mode on their
workstation, closing everything, take away developer rights and it works
for them now.
Not a long term solution for when we edit the customization again but
got us by for now.


On 6/10/2010 9:06 AM, Ed Garbowski wrote:
> We have tried that, but they still do not get the customization. They don't see the customization even when running the program directly from the Main Menu. There is no special security tied to the program, so it is odd, because all other users see the customization. We're going bald trying to figure this one out.
>
> Thanks,
> Ed
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of liss_c
> Sent: Wednesday, June 09, 2010 5:25 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Location of Favorites shortcuts
>
>
>
> Ed,
>
> i think if you just remove the shortcut and place it again on your favorites that will make the customization work on that menu again. You just need to inform the user to do this when you update a custimization.
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "Ed Garbowski"<egarbowski@...> wrote:
>
>> Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
>> Thanks,
>> Ed
>>
>>
>
> ________________________________
> The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
> We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.
>
> This message (including any attachments) is intended only for
> the use of the individual or entity to which it is addressed and
> may contain information that is non-public, proprietary,
> privileged, confidential, and exempt from disclosure under
> applicable law or may constitute as attorney work product.
> If you are not the intended recipient, you are hereby notified
> that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and
> (i) destroy this message if a facsimile or (ii) delete this message
> immediately if this is an electronic communication.
>
> Thank you.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
>
>
6
Do the afflicted users have personalizations for the program?
Wipe out their personalization and then see if they get the change. When all else fails delete the Epicor folder in \Documents and Settings\All Users\Application Data\ (for XP) - customizations get stored there so they dont have to be downloaded from server each time

--- In vantage@yahoogroups.com, Ed Garbowski <egarbowski@...> wrote:
>
> We have tried that, but they still do not get the customization. They don't see the customization even when running the program directly from the Main Menu. There is no special security tied to the program, so it is odd, because all other users see the customization. We're going bald trying to figure this one out.
>
> Thanks,
> Ed
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of liss_c
> Sent: Wednesday, June 09, 2010 5:25 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Location of Favorites shortcuts
>
>
>
> Ed,
>
> i think if you just remove the shortcut and place it again on your favorites that will make the customization work on that menu again. You just need to inform the user to do this when you update a custimization.
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "Ed Garbowski" <egarbowski@> wrote:
> >
> > Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
> > Thanks,
> > Ed
> >
>
>
> ________________________________
> The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
> We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.
>
> This message (including any attachments) is intended only for
> the use of the individual or entity to which it is addressed and
> may contain information that is non-public, proprietary,
> privileged, confidential, and exempt from disclosure under
> applicable law or may constitute as attorney work product.
> If you are not the intended recipient, you are hereby notified
> that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and
> (i) destroy this message if a facsimile or (ii) delete this message
> immediately if this is an electronic communication.
>
> Thank you.
>
>
> [Non-text portions of this message have been removed]
>
7
Thanks - that took care of the problem on one of the users. I'll try deleting the profile Epicor folder on the other. What a relief!

Ed
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jerry Boyle
Sent: Thursday, June 10, 2010 8:13 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Location of Favorites shortcuts



We had this with 2 users who did not get a customization we published
when all others did. We got it to work for them by giving their user
developer rights, opening the customization in developer mode on their
workstation, closing everything, take away developer rights and it works
for them now.
Not a long term solution for when we edit the customization again but
got us by for now.

On 6/10/2010 9:06 AM, Ed Garbowski wrote:
> We have tried that, but they still do not get the customization. They don't see the customization even when running the program directly from the Main Menu. There is no special security tied to the program, so it is odd, because all other users see the customization. We're going bald trying to figure this one out.
>
> Thanks,
> Ed
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of liss_c
> Sent: Wednesday, June 09, 2010 5:25 PM
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Location of Favorites shortcuts
>
>
>
> Ed,
>
> i think if you just remove the shortcut and place it again on your favorites that will make the customization work on that menu again. You just need to inform the user to do this when you update a custimization.
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com><mailto:vantage%40yahoogroups.com>, "Ed Garbowski"<egarbowski@...> wrote:
>
>> Does anyone know where to find the individual user's Favorites settings? We are having issues with user's who have programs accessed through Favorites not picking up new customizations.
>> Thanks,
>> Ed
>>
>>
>
> ________________________________
> The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
> We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.
>
> This message (including any attachments) is intended only for
> the use of the individual or entity to which it is addressed and
> may contain information that is non-public, proprietary,
> privileged, confidential, and exempt from disclosure under
> applicable law or may constitute as attorney work product.
> If you are not the intended recipient, you are hereby notified
> that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and
> (i) destroy this message if a facsimile or (ii) delete this message
> immediately if this is an electronic communication.
>
> Thank you.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.<http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
>
>


________________________________
The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, or taking any action in reliance on the contents of this information, is strictly prohibited.
We have taken precautions to minimize the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this message. We cannot accept liability for any loss or damage caused by software viruses.

This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.

Thank you.


[Non-text portions of this message have been removed]