Job Operation Complete issue

Epicor ERP 10
1

I have read several topic related to it but no solution. 1 out of 3 operation does not show green tick mark.

  1. in job tracker you see column complete & Operation complete tick marked.
  2. Job Run Qty 1 and Qty completed 1.
  3. However the green tick is missing.
  4. in job completion exception detail is shows operation not completed.

is it EPICOR bug or it is a real issue?

So, How to fix this ? what problem will it cause if we close/complete the job?

Thanks,
V

2

Do you have setup time or first article inspection that is not completed?

3

No We does not have that time all simple operation with specific hours.

Thanks,
V

4

In the past when all the records have been good and I can confirm it is just a display issue, then in my case I’ve not had any problems with simply closing the job.

When I have time to kill then (sometimes) I have been able to fix icon discrepancies by toggling values while saving records. Sorry I remember any specific field… just remember hunting and pecking and (eventually) hitting the right one.

Ref I attached copy and screenshot below of simple dashboard that I use
to check for simple stuff before I start playing around with value toggling.

5

Thanks Bruce,

worst case I will close the job with Exception. Just only I don’t want to create any costing trouble by doing this.
but I really wanted to know why system is showing like this? if its bug then EPICOR needs to fix it.

Thanks,
V

6

If you can verify the records are OK and what you are seeing is just a false positive/negative… then yes, a bug. I’ve run across this a few times in the past.

But… these can be very hard to reproduce - so that when I’ve contacted tech support in the past, they’ve not had much luck explaining/fixing.

Guessing these occur when either there was an odd entry sequence or some kind of interruption during processing that left some temp/calculated field populated… or not.
Which would explain why (sometimes) simply toggling/saving records can clear/reset the display.

I know I tracked down the cause of one issue by sitting and watching a users entry sequence… a long time ago so I can’t remember any specifics now.

7

Thanks Bruce. I think so its not a mistake but something got interrupted during posting.

BR,
V