So we printing our job traveler and someone hit the reset base layout and now some of the options to check are no longer accessible. Ideas on how to fix?
They would have had to hit the reset while in customization mode for that to affect everyone. Was that the case? If so… yikes
They did the reset layouts to base in Tools, not customtization. I can’t figure out how to fix it. You have some ideas?
If they are a User and have no Customization Privileges, try using Customization Maintenance and purge their Personalization for that Screen, it may have saved it as a Personalization.
1 Like