Hello everyone!
I am a longtime lurker, first time poster. I was an Epicor power user for a few years and now I am the lone Epicor admin, customization, BAQ, functions, reports, and well you get the picture.
That being said I walked into this position in the middle of an implementation for a company we aquired about a year ago. We are almost done but no one remembers what was done to load the initial customer AR balances for previous companies. I was hoping some kind person could point me in the right direction.
I have already tried looking through the official implementation documentation and Epic Care knowledge base articles. I did find a knowledge base article but our accountant said it only shows how to set up the initial general ledger balance but not the initial customer balances in the subledger. Whatever that means? I am not an accountant, but I suppose I need to learn a little about it now.