Anyone ever encountered the rather ambiguous “Nullable object must have a value?” I’ve read other posts where this occurred in various other programs after an upgrade, and we did upgrade in April from 10 to 2022.1.
We get this in Incoming ICPO Suggestions and it prevents the creation of the SO. We have tried duplicating the PO in our test environment, running multico, and then trying to process the new suggestion with the same result.
Support suggested checking the IMOrder tables for null values on that ICPONum, but then said that none of the ones I reported should be causing the error. Still, I tried inserting values into all the UD columns, no change.
There are no customizations, and no BPMs hooked to SOPOLink which seems to be the method being called. But just to be sure, I also tried completely disabling BPMs on the Test environment appserver, still no change.
Support is now suggesting either creating a new PO, or sending them the db.
Application Error
Exception caught in: Epicor.ServiceModel
Error Detail
Message: Nullable object must have a value.
Program: Epicor.ServiceModel.dll
Method: CallWithCommunicationFailureRetry
Client Stack Trace
at Ice.Cloud.ProxyBase1.CallWithCommunicationFailureRetry(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, RestRpcValueSerializer serializer) at Ice.Cloud.ProxyBase1.CallWithMultistepBpmHandling(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)
at Ice.Cloud.ProxyBase`1.Call(String methodName, ProxyValuesIn valuesIn, ProxyValuesOut valuesOut, Boolean useSparseCopy)
at Erp.Proxy.BO.SOPOLinkImpl.ProcessSuggestions(Boolean& needsConfig)
at Erp.Adapters.SOPOLinkAdapter.ProcessSuggestions(Boolean& needsConfig)