Help Shape the EpiUsers Panel at Insights!

We’re gearing up for Insights 2025, and as part of the EpiUsers.help panel session, we want your input to make it as valuable as possible!

Below is a list of potential questions for the panel—covering everything from Epicor implementations and debugging to cloud trends and customization best practices. We need your help selecting the top five most burning questions to ask our panel of experts.

How to Participate:

:white_check_mark: Vote for up to 5 questions in the poll below.
:white_check_mark: Choose the ones you think are most relevant, helpful, or just plain interesting.
:white_check_mark: If you have a burning question that isn’t listed, feel free to drop it in the comments!

Poll Closed in 2 weeks!

This is your chance to influence the conversation and get real-world insights from seasoned Epicor users and consultants. What do you most want to hear discussed? Vote now!

  • How did EpiUsers.help get started, and what was the biggest challenge you were trying to solve?
  • What’s the worst implementation mistake you’ve seen (or made), and what did you learn from it?
  • If you had to start an Epicor implementation from scratch today, what would you do differently?
  • What’s your strategy for balancing customizations with staying close to standard Epicor?
  • Have you ever worked around an Epicor limitation in a really creative way? How did it turn out?
  • What’s your favorite way to debug Epicor when things go wrong?
  • What’s one feature in Epicor Kinetic that’s surprisingly powerful but underutilized?
  • What’s the most valuable integration you’ve built with Epicor, and how did it impact the business?
  • How do you document customizations and keep that documentation up to date?
  • How do you create and maintain end-user instructions that actually get used?
  • How do you keep power users up to date on new Epicor features without overwhelming them?
  • If you could rewrite one part of Epicor from scratch, what would it be and why?
  • How do you see AI or machine learning playing a role in ERP systems like Epicor?
  • With some companies shifting back to on-premise from cloud, where do you think ERP cloud adoption is headed?
  • What strategies have worked for moving users to the web UI successfully?
  • How do you approach process improvement when working with operations and finance teams?
  • If you could make an “Epicor Consultant Bingo” card, what phrases or issues would definitely be on it?
  • What’s the most bizarre or unexpected way you’ve seen Epicor used in a business?
0 voters
10 Likes

Difficult to choose, they are all pretty good questions.

Can’t we have three sessions one on each day and have 6 different questions answered each day?.. :slight_smile:

4 Likes

GREAT list, Josh.

Thanks! I tried to think of questions as if I rewound the clock 15 years go back to the days where I didn’t even know enough to be dangerous.

4 Likes

Does anyone remember when this discussion usually happens at Insights? Would love to attend.

1 Like

Sorry, I assumed this panel discussion happens every year and could have missed it in past. Questions listed here by @jgiese.wci are very good.

1 Like

It will be on the agenda. There are two EpiUsers sessions in total.

2 Likes