Thank you all very much! I installed the latest patch and it took care of
the problem.
-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Monday, February 23, 2004 11:34 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Help..Can not log on to Vantage
In addition to all suggestions, and in a worst case scenario:
Before you shutdown the server or do anything else: make sure you have a
current back up. Make it the last thing you do before rebooting. Don't
just overwrite your last back up either (it might be your last good one).
Put a back up on a fresh tape....
I think this should be SOP in any situation like this, where your database
is doing something which doesn't jive with the books.
HTH, good luck!
Paul
-----Original Message-----
From: Aaron Hoyt [mailto:hoyt@...]
Sent: Monday, February 23, 2004 12:19 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
Lori,
I will be the one to throw in the decent.
To me it looks like your data has been brought up to date, but the
program is behind. Like someone restored some files to the Vantage
server that were incompatible with the current patch. Can you confirm
that the last patch level you installed was 5.2 patch 316? If that is
the case, I would say a file or more got restored to the original
release of 5.2 I would say this happened this morning. I would take
the path of installing the patch 323 that is available on the Epicor
site. Run the database conversions and you should be gold, and at the
latest patch for 5.2 to boot.
All of this advice is "use at your own risk". I would defiantly temper
my advice with a call to support to get their recommendation.
Good luck,
Hope this helps.
Aaron Hoyt
Hittite Microwave Corporation
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Monday, February 23, 2004 12:03 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
I'm with Mario. Looks like schema changes might have been run, but they
need to login as Manager and let the database conversion run. First
they
need to install the new version of the Vantage/Progress client on the
client
machines. Or at least one of them for now.
Paul L.
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Monday, February 23, 2004 10:57 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
I only have seen this error "Data and Vantage are not in the same
version-patch" when I updated patches or versions of Vantage and have
not
run Schema Changes. Have you done any of those over the weekend? If
so,
you
might need to run database conversions of some sort, schema changes or
whatever they recommend with the installed patch. If you have not
install
a
patch or anything like that, I will try to stop and start the database
in
MMC to clean all connections and see if it allows you to login again.
Hope this helps.
Mario Aguirre
Lakin General
-----Original Message-----
From: Lori Gravert [mailto:gravel@...]
Sent: Monday, February 23, 2004 10:04 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Help..Can not log on to Vantage
Importance: High
This morning everyone was able to log on to Vantage. Now if you close
Vantage and try to log back on it gives the following error msg:
'Incompatible Program (520308)/Data (520316) Version. The people that
have
not closed Vantage are still working fine. Can anyone tell me what it
going
on?
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
< http://rd.yahoo.com/SIG=12cvp494h/M=274551.4550177.5761904.1261774/D=eg
roupweb/S=1705007183:HM/EXP=1077642143/A=2019528/R=2/*http:/ad.doublecli
ck.net/jump/N3349.yahoo1/B1282054.27;abr=!ie4;abr=!ie5;sz=300x250;code=1
8634;dcopt=rcl;ord=1077555743653217?>
Click Here
< http://ad.doubleclick.net/ad/N3349.yahoo1/B1282054.27;abr=!ie4;abr=!ie5
;sz=300x250;code=18634;dcopt=rcl;ord=1077555743653217?> Click Here
< http://us.adserver.yahoo.com/l?M=274551.4550177.5761904.1261774/D=egrou
pweb/S=:HM/A=2019528/rand=494313547>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
< http://docs.yahoo.com/info/terms/> Service.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
Click HereClick Here
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]
the problem.
-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Monday, February 23, 2004 11:34 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Help..Can not log on to Vantage
In addition to all suggestions, and in a worst case scenario:
Before you shutdown the server or do anything else: make sure you have a
current back up. Make it the last thing you do before rebooting. Don't
just overwrite your last back up either (it might be your last good one).
Put a back up on a fresh tape....
I think this should be SOP in any situation like this, where your database
is doing something which doesn't jive with the books.
HTH, good luck!
Paul
-----Original Message-----
From: Aaron Hoyt [mailto:hoyt@...]
Sent: Monday, February 23, 2004 12:19 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
Lori,
I will be the one to throw in the decent.
To me it looks like your data has been brought up to date, but the
program is behind. Like someone restored some files to the Vantage
server that were incompatible with the current patch. Can you confirm
that the last patch level you installed was 5.2 patch 316? If that is
the case, I would say a file or more got restored to the original
release of 5.2 I would say this happened this morning. I would take
the path of installing the patch 323 that is available on the Epicor
site. Run the database conversions and you should be gold, and at the
latest patch for 5.2 to boot.
All of this advice is "use at your own risk". I would defiantly temper
my advice with a call to support to get their recommendation.
Good luck,
Hope this helps.
Aaron Hoyt
Hittite Microwave Corporation
-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Monday, February 23, 2004 12:03 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
I'm with Mario. Looks like schema changes might have been run, but they
need to login as Manager and let the database conversion run. First
they
need to install the new version of the Vantage/Progress client on the
client
machines. Or at least one of them for now.
Paul L.
-----Original Message-----
From: Mario Aguirre [mailto:maguirre@...]
Sent: Monday, February 23, 2004 10:57 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Help..Can not log on to Vantage
I only have seen this error "Data and Vantage are not in the same
version-patch" when I updated patches or versions of Vantage and have
not
run Schema Changes. Have you done any of those over the weekend? If
so,
you
might need to run database conversions of some sort, schema changes or
whatever they recommend with the installed patch. If you have not
install
a
patch or anything like that, I will try to stop and start the database
in
MMC to clean all connections and see if it allows you to login again.
Hope this helps.
Mario Aguirre
Lakin General
-----Original Message-----
From: Lori Gravert [mailto:gravel@...]
Sent: Monday, February 23, 2004 10:04 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Help..Can not log on to Vantage
Importance: High
This morning everyone was able to log on to Vantage. Now if you close
Vantage and try to log back on it gives the following error msg:
'Incompatible Program (520308)/Data (520316) Version. The people that
have
not closed Vantage are still working fine. Can anyone tell me what it
going
on?
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
< http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
< http://rd.yahoo.com/SIG=12cvp494h/M=274551.4550177.5761904.1261774/D=eg
roupweb/S=1705007183:HM/EXP=1077642143/A=2019528/R=2/*http:/ad.doublecli
ck.net/jump/N3349.yahoo1/B1282054.27;abr=!ie4;abr=!ie5;sz=300x250;code=1
8634;dcopt=rcl;ord=1077555743653217?>
Click Here
< http://ad.doubleclick.net/ad/N3349.yahoo1/B1282054.27;abr=!ie4;abr=!ie5
;sz=300x250;code=18634;dcopt=rcl;ord=1077555743653217?> Click Here
< http://us.adserver.yahoo.com/l?M=274551.4550177.5761904.1261774/D=egrou
pweb/S=:HM/A=2019528/rand=494313547>
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
< http://docs.yahoo.com/info/terms/> Service.
[Non-text portions of this message have been removed]
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Sponsor
ADVERTISEMENT
Click HereClick Here
_____
Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/
* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]