Hey everyone. I have a user complaining about not being able to change the case description. I have found that on a field that is supposedly formatted to fit only 1,000 characters we already have about 1200 characters being stored. How could this happen? Users aren’t able to add text to the field but they can remove the text, because it has already exceeded it’s limit. Yet, the database stores all 1200 characters no problem. Anyone have experience with or background information on this field?
There was just an update. And we’re assuming this is what happened. In application studio though, the Max Limit is actually blank, so I’d assume it’d default to the databases format. Just a little confused how the database is that loose with defined character limitations. Other fields throughout Epicor I do not run into the same behavior.
X(1000) being equal to X(more than two billion) is not good and is certainly not self-evident. If we need a KB article to tell us that X(1000) is X(MAX) … then something is broken.
The only thing wrong with this update is that it is a breaking update that was not communicated beforehand. Otherwise, it’s a thing that ought to be done at some point
