Global Supplier Information Update Fail

Epicor ERP 10
1

I create Global Supplier and deploy successfully.

Company = MA which is the company I create Global Supplier
You can see that I can link global supplier from target company ESFCTR, ESLC, SIS, WIS

Then I try to update information such as address in company MA. After multicompany direct process run, I can see that it can update address in table erp.GlbVendor but not erp.Vendor. I did not mark Global lock in target company.

Anything I need to enable the update?

image
image908×853 44.1 KB

2

I would first start by reviewing my Direct Server Process, did I select the Company in the Filters list to Send/Subscribe from, you have to do this on both companies.

Then, I would check the Global Table Maintenance in both Companies to make sure I am sending and expecting the right Tables / Columns

Then, I would check External Company Configuration in both Companies.

Once all that checks out, I would review the Multi-Company Logs to see if its getting stuck. Even if that shows nothing, I would then use the Menu Item Integrated Table Workbench check for IntQue stuck records, or even better.

SELECT * FROM Ice.IntQueIn; SELECT * FROM Ice.IntQueOut;

If anything is stuck it is usually because the Setup Data does not match for example, if you are passing down a country with an ID “XYZ” and lets say Payment Terms of “N60” and the child company does not have “XYZ” or “N60” it would fail.

1 Like
3

I check that I miss to enable Global Table Maintenance in both Companies. After doing that, the supplier information can update in target company.

Thank you hasokeric to help me solve the problem.