Express Ship Woes

Yahoo Archive
1
> We have been working on getting Express Ship to actually perform in
> our system. We originally purchased this about 18 months ago and
> still do not have a working version. When we were first purchased
> this we were led to beleive that there were numerous companies out
> there already running it. Can any of you that are running it verify
> your purchase dates? We use a third party IT firm for our computer
> work and they have been getting the runaround from UPS and Vantqage
> for the entire 18 month period. We found out just last week that our
> original version that we received was a beta version which would tell
> me that there were not numerous companies running the software. I am
> contemplating just getting the new UPS version which basically
> performs the same actions without the maintenance fees and at no cost
> to my company.
> Any suggestions from anyone?

When we purchased Vantage last year, we were told by sales that Express Ship
was not a shipping product for V8. We were told this year that we needed
Advance Ship and were quoted the cost of the software. After the purchase, we
were quoted for the consulting and that quote exceeded the price of the
software. We're going to put off the implementation of Advance Ship for now.
Epicor seems unwilling to do returns for 3rd party products... I have heard
good things from people on this list about working with the people who wrote
Advance Ship but I have to say that I'm a little disappointed in the sales
team on this one. So at this time, I cannot recommend the module.

Mark W.
2
We have been working on getting Express Ship to actually perform in
our system. We originally purchased this about 18 months ago and
still do not have a working version. When we were first purchased
this we were led to beleive that there were numerous companies out
there already running it. Can any of you that are running it verify
your purchase dates? We use a third party IT firm for our computer
work and they have been getting the runaround from UPS and Vantqage
for the entire 18 month period. We found out just last week that our
original version that we received was a beta version which would tell
me that there were not numerous companies running the software. I am
contemplating just getting the new UPS version which basically
performs the same actions without the maintenance fees and at no cost
to my company.
Any suggestions from anyone?
3
We went live on 8.0 in January. We had originally purchased Express Ship along with 8.0 in March of 05. For months we asked why we never received the media. We tried every avenue, but no one could ever give us an asnwer. In December, two weeks before go live, we were finally told that Express Ship for 8.0 was not available and that we would have to purchase Advanced Shipping which was much pricier. Even though it was not our fault we were sold something that was not available, we were forced to pay the difference.

We are now using Advanced Shipping and it is working well. We have a couple of issues, but I know they are resolved in an available patch.

Kelly Potratz

nonferrous401 <nonferrous401@...> wrote:
We have been working on getting Express Ship to actually perform in
our system. We originally purchased this about 18 months ago and
still do not have a working version. When we were first purchased
this we were led to beleive that there were numerous companies out
there already running it. Can any of you that are running it verify
your purchase dates? We use a third party IT firm for our computer
work and they have been getting the runaround from UPS and Vantqage
for the entire 18 month period. We found out just last week that our
original version that we received was a beta version which would tell
me that there were not numerous companies running the software. I am
contemplating just getting the new UPS version which basically
performs the same actions without the maintenance fees and at no cost
to my company.
Any suggestions from anyone?





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4
I have ExpressShip for 8.0. They released it 2 weeks ago...

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Kelly Potratz
Sent: Wednesday, April 19, 2006 2:06 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Express Ship Woes

We went live on 8.0 in January. We had originally purchased Express
Ship along with 8.0 in March of 05. For months we asked why we never
received the media. We tried every avenue, but no one could ever give
us an asnwer. In December, two weeks before go live, we were finally
told that Express Ship for 8.0 was not available and that we would have
to purchase Advanced Shipping which was much pricier. Even though it
was not our fault we were sold something that was not available, we were
forced to pay the difference.

We are now using Advanced Shipping and it is working well. We have a
couple of issues, but I know they are resolved in an available patch.

Kelly Potratz

nonferrous401 <nonferrous401@...> wrote:
We have been working on getting Express Ship to actually perform in
our system. We originally purchased this about 18 months ago and
still do not have a working version. When we were first purchased
this we were led to beleive that there were numerous companies out
there already running it. Can any of you that are running it verify
your purchase dates? We use a third party IT firm for our computer
work and they have been getting the runaround from UPS and Vantqage
for the entire 18 month period. We found out just last week that our
original version that we received was a beta version which would tell
me that there were not numerous companies running the software. I am
contemplating just getting the new UPS version which basically
performs the same actions without the maintenance fees and at no cost
to my company.
Any suggestions from anyone?





Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



---------------------------------
YAHOO! GROUPS LINKS


Visit your group "vantage" on the web.

To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



---------------------------------





---------------------------------
Celebrate Earth Day everyday! Discover 10 things you can do to help
slow climate change. Yahoo! Earth Day

[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links