EWA E10 Epicor Web Access

[EpicorUser]

Continuing the discussion from Epicor Web Access E10:

@system

When we try to log in to Epicor Web Access through Internet Explorer, we get an error that says:

Access to the Path ‘Epicor\Log’ is denied, then it uses up all the remaining licenses trying to log in.
Last week we were able to log in without any issues, and yesterday we had this issue for a couple of hours until it went away on its own… and then came back this morning.

Does anyone know what causes this and how to fix it?
Access to the path ‘Epicor\log’ is denied