Error in running Capture COS/WIP Activity process

Hi,
I’m trying to run the COS/WIP capture process and encountered the following error :
Capture COS/WIP Activity is currently running, cannot run similar process.

I checked the System Monitor and there are no tasks in Active Tasks/Scheduled Tasks tabs.
Please guide us on how we can track the error and rectify.
Thanks

@Sherlin
Check in the SysTask table if there any active task active.

@prash172
Hi, yes. The process is active there. Why doesn’t it show on the System Monitor? How do I stop the task?

Thanks.

@Sherlin
Try restarting the Task Agent

if that doesn’t work you will need a hotfix from Epicor