ERP Application Extension: Social

Epicor ERP 10
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What is the Social extension used for?

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I like the idea behind Epicor Social. The thought is to manage events instead of email. It’s called Social because there’s a feed that you can follow. For example, if you want to follow a particular Sales Order, you “subscribe” to it and then when anything happens, you’ll see it in your feed. The feed can be displayed on a Tile of your Desktop but there is also a web interface. Unlike email, one can go and see all of the events that happened so if you’re on vacation, others can react to the orders even though emails go directly to your email box - never to be seen again…

IMHO, where Epicor Social goes off the tracks is it’s contained and doesn’t speak to other products which do something similar or more like Microsoft Teams or Slack.

Mark W.

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My issue is it was causing some massive archive issues with ever growing logs and data files. db is set to simple, so I just uninstalled the social since we don’t really use it.

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Log file growth has more to do with your backup strategy than outright storage. :wink:

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Can you elaborate? What may need be the cause and the strategy to fix?

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Social has two aspects.
The first is what everyone sees - a twittter kind of UI where you can chat around a record - a sales order, a customer, a part, whatever.
The second part is the real interesting one to me Heh, I’m the geek so it’s supposed to be to me :wink:
The Data Notification Engine under Social is very nice. You can monitor a table for data changes and send notification to interested subscribers. There is a configuration table that lists the areas of interest and the subscribers and then a capture log of all the changes.

I would assume that if you have this turned on inadvertently, you might have had a bunch of data being monitored and collected, awaiting distribution to all subscribers. If no process is running to purge the collection, it just keeps filling its ‘OutBox’ and no one has been picking up its information.

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Gotcha! Makes sense now. I can see where this would be interesting to use. Thanks for the description/info and explanation on Social.