Hello everyone,
I am trying to test & configure epicor mobile CRM but unable to connect even though port 443 is already exposed for outside and I can access server using rest API in browser. Can anybody please share steps are what we need to enter in “Server name to your ERP system” ?
Regards,
Ali
The server name for Mobile would most likely be the same that you would use for Rest. If you had something like https://myepicor.mydomain.com/EpicorLive/ap1/v1 for Rest then Mobile would be myepicor.mydomain.com/EpicorLive
I tried exactly same but after entering username & password I getting an error “We couldn’t connect to the server. Please review it. Error status -1.”
What version of Epicor are you using (i.e. 10.2.400)?
It’s 10.2.400.13 I can access the rest api in browser and I updated web.config file according to Mobile CRM Install Guide but still no luck.
If you look in the event viewer on the server under Applications and Services – Epicor App Server do you have additional info?
The server name in the app needs to be …
external domain that you have registered the certificate for
/
Application Pool Name
so something like …
mydomain.com/mobile_prod
The key for us was the external domain and certificate, did not work with internal and self cert.
Hope this helps