EpiCor 9 maintenance agreement

system · January 18, 2013, 2:45pm

That's a different scenario, Mike. Your company is still paying for the
other portion of the system you ARE using. So yes, if you stop paying the
itemized $XXXX annual for the Payroll Module but still want to pay
maintenance on your other modules, you will need to deactivate that module.
However, if you just say "bye bye" to Epicor and stop full payment
completely, everything stays as-is. When a customer then decides after 24
months that they would like to get back in the good graces with Epicor, then
Epicor can/may/will force you to pay for the unpaid time, as well. I've
done this many times. CorVu was sitting on the shelves for 5 years, so it
makes no sense to pay $1500 a year for it.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Mike Jost
Sent: Friday, January 18, 2013 2:32 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] EpiCor 9 maintenance agreement

We stopped paying the maint. fees for some of the functionality that we do
not use and we now no longer have access to those functions.

Mike Jost, Buyer/Planner
Feed My Starving Children |MJost@... <mailto:%7CMJost%40fmsc.org>
%20|MJost@... <mailto:%2520%7CMJost%40fmsc.org> > | D: 763.404.7866

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of Manasa Reddy
Sent: Friday, January 18, 2013 1:31 PM
To: vantage@yahoogroups.com <mailto:%26%2339%3Bvantage%40yahoogroups.com> '
Subject: RE: [Vantage] EpiCor 9 maintenance agreement

See, it depends...I say it is free support and the actual upgrades are the
$25K. Otherwise I would be demanding my money back for all of the lousy
support I have received over the years.

Granted some of it has been great, but this is how I justify it in my head!

:)

Manasa

-----Original Message-----
From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of Jose Gomez
Sent: Friday, January 18, 2013 1:23 PM
To: Vantage
Subject: Re: [Vantage] EpiCor 9 maintenance agreement

Manasa
I wouldn't say free tech support LoL the 25K we pay in maintenance sure
ain't free :-)

*Jose C Gomez*
*Software Engineer*
*
*
*
*T: 904.469.1524 mobile
E: jose@... <mailto:jose%40josecgomez.com>
http://www.josecgomez.com
http://www.linkedin.com/in/josecgomez> http://www.facebook.com/josegomez>
http://www.google.com/profiles/jose.gomez> http://www.twitter.com/joc85>
http://www.josecgomez.com/professional-resume/>
http://www.josecgomez.com/feed/>
http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*

On Fri, Jan 18, 2013 at 2:19 PM, Mike Abell mabell@...
<mailto:mabell%40flexial.com> > wrote:

> **
>
>
> Thanks Vic, that makes me feel a little better. The "legalese" they
> hit you with will make your head spin..
>
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>

[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On

> Behalf Of Vic Drecchio
> Sent: Friday, January 18, 2013 1:17 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: RE: [Vantage] EpiCor 9 maintenance agreement
>
>
> I believe it's the same or similar verbage to what we all see. Your
> system will not just stop on a Tuesday morning because you've failed
> to make payment, however. If that's what you're insinuating. Keeping
> your product "licensed" is simply a legal term for "being in Epicor's good

graces".

>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf Of
> Mike Abell
> Sent: Friday, January 18, 2013 2:05 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] EpiCor 9 maintenance agreement
>
> We are about to upgrade to EpiCor 9 and the wording on the licensing
> seems to stipulate that a maintenance agreement is "required" to keep
> the product licensed. Is this true?
>
> [Non-text portions of this message have been removed]
>
> No virus found in this message.
> Checked by AVG - www.avg.comhttp://www.avg.com>
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.comhttp://www.avg.com>
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:05pm

We are about to upgrade to EpiCor 9 and the wording on the licensing seems to stipulate that a maintenance agreement is "required" to keep the product licensed. Is this true?

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:17pm

I believe it's the same or similar verbage to what we all see. Your system
will not just stop on a Tuesday morning because you've failed to make
payment, however. If that's what you're insinuating. Keeping your product
"licensed" is simply a legal term for "being in Epicor's good graces".

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Mike Abell
Sent: Friday, January 18, 2013 2:05 PM
To: vantage@yahoogroups.com
Subject: [Vantage] EpiCor 9 maintenance agreement

We are about to upgrade to EpiCor 9 and the wording on the licensing seems
to stipulate that a maintenance agreement is "required" to keep the product
licensed. Is this true?

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:19pm

Yeha basically if you don't pay maintenance they won't send the repo man to
take your software away. YOu just won't get the updates and such. Or
support.

*Jose C Gomez*
*Software Engineer*
*
*
*
*T: 904.469.1524 mobile
E: jose@...
http://www.josecgomez.com
<http://www.linkedin.com/in/josecgomez> <http://www.facebook.com/josegomez>
<http://www.google.com/profiles/jose.gomez> <http://www.twitter.com/joc85>
<http://www.josecgomez.com/professional-resume/>
<http://www.josecgomez.com/feed/>
<http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*

On Fri, Jan 18, 2013 at 2:17 PM, Vic Drecchio
<vic.drecchio@...>wrote:

> **
>
>
> I believe it's the same or similar verbage to what we all see. Your system
> will not just stop on a Tuesday morning because you've failed to make
> payment, however. If that's what you're insinuating. Keeping your product
> "licensed" is simply a legal term for "being in Epicor's good graces".
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of
> Mike Abell
> Sent: Friday, January 18, 2013 2:05 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] EpiCor 9 maintenance agreement
>
>
> We are about to upgrade to EpiCor 9 and the wording on the licensing seems
> to stipulate that a maintenance agreement is "required" to keep the product
> licensed. Is this true?
>
> [Non-text portions of this message have been removed]
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13
>
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:19pm

And keeping you licensed means you get free tech support and free upgrades.

Of course if you lapse and you want the free upgrade, you get to pay the money you tried to "save" anyway.

Take that for what it is worth.

M. Manasa Reddy
ERP Specialist

T:1.832.303.7411 M:1.773.401.4126
2925 Briarpark, Suite 950, Houston, Texas, USA 77042

[Description: McCoy]www.mccoyglobal.com<http://www.mccoyglobal.com>

This message contains information that is privileged and confidential and is intended solely for the person or entity identified in the addressee field. If you have received this message in error, please notify us immediately by telephone and permanently destroy any and all copies, whether in paper or electronic format. Any dissemination or copying of this message, or any action taken as a result of the information contained in this message, by anyone other than the party for whom it is intended, is strictly prohibited.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Vic Drecchio
Sent: Friday, January 18, 2013 1:17 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] EpiCor 9 maintenance agreement

I believe it's the same or similar verbage to what we all see. Your system
will not just stop on a Tuesday morning because you've failed to make
payment, however. If that's what you're insinuating. Keeping your product
"licensed" is simply a legal term for "being in Epicor's good graces".

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of
Mike Abell
Sent: Friday, January 18, 2013 2:05 PM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] EpiCor 9 maintenance agreement

We are about to upgrade to EpiCor 9 and the wording on the licensing seems
to stipulate that a maintenance agreement is "required" to keep the product
licensed. Is this true?

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com<http://www.avg.com>
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

-----
No virus found in this message.
Checked by AVG - www.avg.com<http://www.avg.com>
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:20pm

Thanks Vic, that makes me feel a little better. The "legalese" they hit you
with will make your head spin..

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Vic Drecchio
Sent: Friday, January 18, 2013 1:17 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] EpiCor 9 maintenance agreement

I believe it's the same or similar verbage to what we all see. Your system
will not just stop on a Tuesday morning because you've failed to make
payment, however. If that's what you're insinuating. Keeping your product
"licensed" is simply a legal term for "being in Epicor's good graces".

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
Mike Abell
Sent: Friday, January 18, 2013 2:05 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] EpiCor 9 maintenance agreement

We are about to upgrade to EpiCor 9 and the wording on the licensing seems
to stipulate that a maintenance agreement is "required" to keep the product
licensed. Is this true?

[Non-text portions of this message have been removed]

No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:24pm

Manasa
I wouldn't say free tech support LoL the 25K we pay in maintenance sure
ain't free :-)

*Jose C Gomez*
*Software Engineer*
*
*
*
*T: 904.469.1524 mobile
E: jose@...
http://www.josecgomez.com
<http://www.linkedin.com/in/josecgomez> <http://www.facebook.com/josegomez>
<http://www.google.com/profiles/jose.gomez> <http://www.twitter.com/joc85>
<http://www.josecgomez.com/professional-resume/>
<http://www.josecgomez.com/feed/>
<http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*

On Fri, Jan 18, 2013 at 2:19 PM, Mike Abell <mabell@...> wrote:

> **
>
>
> Thanks Vic, that makes me feel a little better. The "legalese" they hit you
> with will make your head spin..
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of
> Vic Drecchio
> Sent: Friday, January 18, 2013 1:17 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] EpiCor 9 maintenance agreement
>
>
> I believe it's the same or similar verbage to what we all see. Your system
> will not just stop on a Tuesday morning because you've failed to make
> payment, however. If that's what you're insinuating. Keeping your product
> "licensed" is simply a legal term for "being in Epicor's good graces".
>
> From: vantage@yahoogroups.com
> [mailto:vantage@yahoogroups.com ] On
> Behalf Of
> Mike Abell
> Sent: Friday, January 18, 2013 2:05 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] EpiCor 9 maintenance agreement
>
> We are about to upgrade to EpiCor 9 and the wording on the licensing seems
> to stipulate that a maintenance agreement is "required" to keep the product
> licensed. Is this true?
>
> [Non-text portions of this message have been removed]
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date: 01/18/13
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

system · January 18, 2013, 2:30pm

See, it depends...I say it is free support and the actual upgrades are the $25K. Otherwise I would be demanding my money back for all of the lousy support I have received over the years.

Granted some of it has been great, but this is how I justify it in my head!

:)

Manasa

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Gomez
Sent: Friday, January 18, 2013 1:23 PM
To: Vantage
Subject: Re: [Vantage] EpiCor 9 maintenance agreement

Manasa
I wouldn't say free tech support LoL the 25K we pay in maintenance sure ain't free :-)

*Jose C Gomez*
*Software Engineer*
*
*
*
*T: 904.469.1524 mobile
E: jose@...
http://www.josecgomez.com
<http://www.linkedin.com/in/josecgomez> <http://www.facebook.com/josegomez>
<http://www.google.com/profiles/jose.gomez> <http://www.twitter.com/joc85>
<http://www.josecgomez.com/professional-resume/>
<http://www.josecgomez.com/feed/>
<http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*

On Fri, Jan 18, 2013 at 2:19 PM, Mike Abell <mabell@...> wrote:

> **
>
>
> Thanks Vic, that makes me feel a little better. The "legalese" they
> hit you with will make your head spin..
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
> Behalf Of Vic Drecchio
> Sent: Friday, January 18, 2013 1:17 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] EpiCor 9 maintenance agreement
>
>
> I believe it's the same or similar verbage to what we all see. Your
> system will not just stop on a Tuesday morning because you've failed
> to make payment, however. If that's what you're insinuating. Keeping
> your product "licensed" is simply a legal term for "being in Epicor's good graces".
>
> From: vantage@yahoogroups.com
> [mailto:vantage@yahoogroups.com ] On
> Behalf Of
> Mike Abell
> Sent: Friday, January 18, 2013 2:05 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] EpiCor 9 maintenance agreement
>
> We are about to upgrade to EpiCor 9 and the wording on the licensing
> seems to stipulate that a maintenance agreement is "required" to keep
> the product licensed. Is this true?
>
> [Non-text portions of this message have been removed]
>
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

system · January 18, 2013, 2:33pm

We stopped paying the maint. fees for some of the functionality that we do not use and we now no longer have access to those functions.

Mike Jost, Buyer/Planner
Feed My Starving Children |MJost@...<mailto:%20|MJost@...> | D: 763.404.7866

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Manasa Reddy
Sent: Friday, January 18, 2013 1:31 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] EpiCor 9 maintenance agreement

See, it depends...I say it is free support and the actual upgrades are the $25K. Otherwise I would be demanding my money back for all of the lousy support I have received over the years.

Granted some of it has been great, but this is how I justify it in my head!

:)

Manasa

-----Original Message-----
From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of Jose Gomez
Sent: Friday, January 18, 2013 1:23 PM
To: Vantage
Subject: Re: [Vantage] EpiCor 9 maintenance agreement

Manasa
I wouldn't say free tech support LoL the 25K we pay in maintenance sure ain't free :-)

*Jose C Gomez*
*Software Engineer*
*
*
*
*T: 904.469.1524 mobile
E: jose@...<mailto:jose%40josecgomez.com>
http://www.josecgomez.com
http://www.linkedin.com/in/josecgomez> http://www.facebook.com/josegomez>
http://www.google.com/profiles/jose.gomez> http://www.twitter.com/joc85>
http://www.josecgomez.com/professional-resume/>
http://www.josecgomez.com/feed/>
http://www.usdoingstuff.com>

*Quis custodiet ipsos custodes?*

On Fri, Jan 18, 2013 at 2:19 PM, Mike Abell mabell@...<mailto:mabell%40flexial.com>> wrote:

> **
>
>
> Thanks Vic, that makes me feel a little better. The "legalese" they
> hit you with will make your head spin..
>
>
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On
> Behalf Of Vic Drecchio
> Sent: Friday, January 18, 2013 1:17 PM
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Subject: RE: [Vantage] EpiCor 9 maintenance agreement
>
>
> I believe it's the same or similar verbage to what we all see. Your
> system will not just stop on a Tuesday morning because you've failed
> to make payment, however. If that's what you're insinuating. Keeping
> your product "licensed" is simply a legal term for "being in Epicor's good graces".
>
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> ] On
> Behalf Of
> Mike Abell
> Sent: Friday, January 18, 2013 2:05 PM
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] EpiCor 9 maintenance agreement
>
> We are about to upgrade to EpiCor 9 and the wording on the licensing
> seems to stipulate that a maintenance agreement is "required" to keep
> the product licensed. Is this true?
>
> [Non-text portions of this message have been removed]
>
> No virus found in this message.
> Checked by AVG - www.avg.com<http://www.avg.com>
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com<http://www.avg.com>
> Version: 2012.0.2221 / Virus Database: 2639/5541 - Release Date:
> 01/18/13
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links

[Non-text portions of this message have been removed]

Topic		Replies	Views
Epicor Maintenance Agreement Yahoo Archive	5	430	November 15, 2011
Epicor's policy on adding modules when not on Maint enance Yahoo Archive	0	285	February 1, 2006
Epicor's policy on adding modules when not on Maintenance Yahoo Archive	4	267	February 1, 2006
Epicor support Yahoo Archive	4	394	October 29, 2012
Vantage Maintenance Renewal Yahoo Archive	3	390	March 6, 2001

EpiCor 9 maintenance agreement

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