Epicor 9.04 - Crystal not printing correctly without preview fir

Thanks!



I'll try the "No Printer" option.





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Jose Ortega
Sent: Friday, May 28, 2010 12:27 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Epicor 9.04 - Crystal not printing correctly without preview first





Mike,

We also had that issue. I found out, at least in our case it was all caused
by the default printer in windows. Basically Crystal will try to format your
report to the specs of your default printer when you select print. So if
you have a report that is formatted in Crystal to print on legal paper for
example but your default windows printer can only handle up to a letter
sized paper the print will fail. When you do a print preview it ignores
looking at your default printer and that¹s probably why it displays and then
you can print.

One or two suggesting for you. Before you print your report, set your
default printer to a printer that you know can print this report. Setup any
landscape or portrait settings at the same time. Then try to print. If it
does, in your Crystal report under page setup you can try checking the
flag ³no printer ( optimize for screen display)² and see if that solves your
problem

[Non-text portions of this message have been removed]




______________________________________________________________________
Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
______________________________________________________________________

[Non-text portions of this message have been removed]
We have some custom Crystal Reports which always must be print previewed first in order to print correctly. This is a huge waste of time for the entire company. I am wondering if anyone is experiencing this also and you found a solution for this problem.
Best Regards

Mike Tonoyan / MIS Manager
Natel Engineering
9340 Owensmouth Ave
Chatsworth, CA 91311
mtonoyan@...
Direct: 818-734-6511
Cell: 818-397-8515
Do these reports have crystal parameter prompts? If they do then this
would cause the problem.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of mtonoyan@...
Sent: Friday, May 28, 2010 1:03 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Epicor 9.04 - Crystal not printing correctly without
preview first





We have some custom Crystal Reports which always must be print previewed
first in order to print correctly. This is a huge waste of time for the
entire company. I am wondering if anyone is experiencing this also and
you found a solution for this problem.
Best Regards

Mike Tonoyan / MIS Manager
Natel Engineering
9340 Owensmouth Ave
Chatsworth, CA 91311
mtonoyan@... <mailto:mtonoyan%40natelengr.com>
Direct: 818-734-6511
Cell: 818-397-8515





[Non-text portions of this message have been removed]
When printing or previewing no, there are no parameter prompts, but when
developing on the server, that's where the Crystal Reports developer
program resides, I get the following message:

"The report is using an invalid printer. The default printer will be
used instead"

I haven't tried the Margins: Adjust Automatically option yet.





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Sean McDaniel
Sent: Friday, May 28, 2010 10:48 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Epicor 9.04 - Crystal not printing correctly
without preview first





Do these reports have crystal parameter prompts? If they do then this
would cause the problem.

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of mtonoyan@... <mailto:mtonoyan%40natelengr.com>
Sent: Friday, May 28, 2010 1:03 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Epicor 9.04 - Crystal not printing correctly without
preview first

We have some custom Crystal Reports which always must be print previewed
first in order to print correctly. This is a huge waste of time for the
entire company. I am wondering if anyone is experiencing this also and
you found a solution for this problem.
Best Regards

Mike Tonoyan / MIS Manager
Natel Engineering
9340 Owensmouth Ave
Chatsworth, CA 91311
mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
Direct: 818-734-6511
Cell: 818-397-8515

[Non-text portions of this message have been removed]




______________________________________________________________________
Notice: This email transmission may contain confidential information and is intended only for the person(s) named. Any use, copying or disclosure to/by any other person(s) is strictly prohibited. By accepting this information, recipients confirm that they understand and will comply with all applicable ITAR and EAR requirements.
______________________________________________________________________

[Non-text portions of this message have been removed]
I would edit the report, go into the file -> page setup and check the
"No printer" checkbox.

Let me know.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Mike Tonoyan
Sent: Friday, May 28, 2010 2:54 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Epicor 9.04 - Crystal not printing correctly
without preview first





When printing or previewing no, there are no parameter prompts, but when
developing on the server, that's where the Crystal Reports developer
program resides, I get the following message:

"The report is using an invalid printer. The default printer will be
used instead"

I haven't tried the Margins: Adjust Automatically option yet.

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Sean McDaniel
Sent: Friday, May 28, 2010 10:48 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Epicor 9.04 - Crystal not printing correctly
without preview first

Do these reports have crystal parameter prompts? If they do then this
would cause the problem.

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
Behalf
Of mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
Sent: Friday, May 28, 2010 1:03 PM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Epicor 9.04 - Crystal not printing correctly without
preview first

We have some custom Crystal Reports which always must be print previewed
first in order to print correctly. This is a huge waste of time for the
entire company. I am wondering if anyone is experiencing this also and
you found a solution for this problem.
Best Regards

Mike Tonoyan / MIS Manager
Natel Engineering
9340 Owensmouth Ave
Chatsworth, CA 91311
mtonoyan@... <mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
<mailto:mtonoyan%40natelengr.com>
Direct: 818-734-6511
Cell: 818-397-8515

[Non-text portions of this message have been removed]

__________________________________________________________
Notice: This email transmission may contain confidential information and
is intended only for the person(s) named. Any use, copying or disclosure
to/by any other person(s) is strictly prohibited. By accepting this
information, recipients confirm that they understand and will comply
with all applicable ITAR and EAR requirements.
__________________________________________________________

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
Mike,

We also had that issue. I found out, at least in our case it was all caused
by the default printer in windows. Basically Crystal will try to format your
report to the specs of your default printer when you select print. So if
you have a report that is formatted in Crystal to print on legal paper for
example but your default windows printer can only handle up to a letter
sized paper the print will fail. When you do a print preview it ignores
looking at your default printer and that¹s probably why it displays and then
you can print.

One or two suggesting for you. Before you print your report, set your
default printer to a printer that you know can print this report. Setup any
landscape or portrait settings at the same time. Then try to print. If it
does, in your Crystal report under page setup you can try checking the
flag ³no printer ( optimize for screen display)² and see if that solves your
problem


[Non-text portions of this message have been removed]