Email Alerts for Engineering Changes

Hi,

I’m trying to set ECO tasks to send emails once they are complete, I’ve set the Global Alert for Task Complete to ‘Active’ and ‘Send Notification’ and when updating a task to complete, I check ’ send notification’ but not emails are being sent. I also have a member in the workflow group with an email address entered. Is there anything I’m missing?

I have to start simple do you have your SMTP settings set up in Company Maintenace?

Hi Kimberly, we have an SMTP server assigned, with a port and set to use specified credentials.

Richard,

Did you set a data directive on the Alert Que?

Set your conditions

Send Email

Hi Chris, I’ve not got access to the BPM Workflow Designer at the moment, so I’ll raise a ticket with Epicor and get the access now.