Editing Crystal Report in Report Styles

[carguy (Alan)]

Either I haven’t done it or I forgot but how do I download a report from Report Style that is a Crystal report?

SSRS is straight forward but there is no option for Crystal Reports.

[Mark_Wonsil]

IIRC Alan, look in your \\Server\EpicorData folder under reports. They used to be pulled down over the file share in the past - along with the data in XML files in other folders.

[carguy (Alan)]

I’m on public cloud though.

[Mark_Wonsil]

OH. When I was on Public Cloud, there was no Crystal that I knew of.

[BKen (Brian Ken)]

I think they no longer use crystal reports for Report Styles and have migrated to SSRS only.

[klincecum (Kevin Lincecum)]

@carguy

there is no option for Crystal Reports.

@Mark_Wonsil

When I was on Public Cloud

and dinosaurs roamed the earth

@BKen

I think they no longer use crystal reports for Report Styles

Crystal Reports in Cloud Kinetic SaaS

Crystal is no longer a supported reporting platform within the Epicor product line. It was replaced by SSRS many years ago due to the fact that the provider of Crystal no longer wanted to work with Epicor. Even though this is the case, we have provided the ability for customers who were already using Crystal to continue using it until they were able to migrate their reports to SSRS or some other reporting platform. I am not aware of any restrictions on the continued use of Crystal when in the c…

You can try that route if they will still help.
If not, if someone can provide me the deets,
I can help you get them down and back where they need to be.

Why couldn’t this have been the free drinks post?

@epinoob

Any help would be greatly appreciated, and I will buy drinks in Vegas next week if we can get this sorted.

[Mark_Wonsil]

@klincecum

and dinosaurs roamed the earth

10.2.500

@klincecum

If not, if someone can provide me the deets,
I can help you get them down and back where they need to be.

Getting to them isn’t the issue since everything required is under EpicorData. If memory serves, the Crystal Report process goes something like:

• Report Job Submitted
• Server creates the dataset of the RDD data and places it in the EpicorData\Reports\usersname folder as an XML file.
• Locally, the Report Monitor would see the data was ready and downloads the XML file
• The RM downloads the .RPT file
• Finally, the Crystal Runtime renders the file locally in the Crystal Viewer

[Bob_Naylor]

If you run a Crystal Report, then go to the System Monitor. On the Reports tab, highlight the report and then do Actions, Download Crystal Report Data. It will download the rpt and the XML file. If you make changes to the report, you submit that via a support ticket. It’s one of the cloud options.

[ReonD (Reon Dunlop)]

You can actually use the Dashboard designer to upload Crystal reports in Public Cloud. Just create a temporary dashboard and click Tools > Report Tools > Upload Report and navigate to your local Crystal Report.

Note: it doesn’t ask to overwrite files.