Joe,
There is Epicor answer book 11585ESC Tax Connect: How to Handle International Transactions that addresses this issue. It says to create a separate tax category for Puerto Rico.
Tom Osen
MOCON Inc.
Hi All,
We discovered a conflict between Avalara and InSite Manifest when shipping to Puerto Rico.
Avalara requires that the country be US, which is technically correct, but Manifest requires the country to be Puerto Rico, which is a UPS limitation.
It appears that there is no way to fool either system.
I reached out to support but haven’t gotten anywhere yet.
Is there anyone else in this same situation?
If yes, do you have a workaround?
Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
addr: 37 Shuman Ave | Stoughton | Ma | 02072-3734
jrojas@... | www.matsinc.com
Ask us about our clean, green and beautiful matting and flooring
[cid:a5bf0e.png@82c983c0.45971f88]
This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
[Non-text portions of this message have been removed]
We discovered a conflict between Avalara and InSite Manifest when shipping to Puerto Rico.
Avalara requires that the country be US, which is technically correct, but Manifest requires the country to be Puerto Rico, which is a UPS limitation.
It appears that there is no way to fool either system.
I reached out to support but haven’t gotten anywhere yet.
Is there anyone else in this same situation?
If yes, do you have a workaround?
Joe Rojas | Director of Information Technology | Mats Inc
dir: 781-573-0291 | cell: 781-408-9278 | fax: 781-232-5191
addr: 37 Shuman Ave | Stoughton | Ma | 02072-3734
jrojas@... | www.matsinc.com
Ask us about our clean, green and beautiful matting and flooring
[cid:a5bf0e.png@82c983c0.45971f88]
This message is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company.
[Non-text portions of this message have been removed]