E9 - Negative Misc Charge Amount

I just requested that our company be added to these SCRs.




________________________________
From: Jill Lopez <jill.lopez@...>
To: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Sent: Tue, April 13, 2010 12:08:01 PM
Subject: RE: [Vantage] Re: E9 - Negative Misc Charge Amount

Â
I have also requested that our company be added to the SCR's. We also add negative misc line charges in AR invoice entry on occasion. I hope the corrections cover this also.

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf Of snielsen28
Sent: Tuesday, April 13, 2010 11:04 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: E9 - Negative Misc Charge Amount

Thanks for the info. I'm attaching our company to both also. We were taught by a Vantage consultant to use negative miscellaneous charges in AP to handle use tax expenses and accurals. We need it fixed ASAP or our monthly sales and use tax reporting is hosed!

Sue

--- In vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>, micks@... wrote:
>
> The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
> find the same problem in your testing you might want to attach your
> company to these SCRs and see if we can get them fixed soon. We use them
> for the same reason you do, special discounts, and it is causing a lot of
> issues because we now have to include these in the discount or prepayment
> fields so the customer doesn't see the "special" discount and the value
> gets lumped in with everything else on the GL side where we used to be
> able to track these separately.
>
>
>
> From:
> Jill Lopez <jill.lopez@ ...>
> To:
> "vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>" <vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>>
> Date:
> 04/13/2010 09:13 AM
> Subject:
> RE: [Vantage] E9 - Negative Misc Charge Amount
>
>
>
>
> We use a negative misc line charge all the time when we give customers a
> concession or a promo discount. We did not test this yet in 409 since
> cycle counting did not work. I will definitely look into this now. That
> would create a huge problem for us.
>
> Thanks for the information
>
> From: vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com> [mailto:vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>] On Behalf
> Of micks@...
> Sent: Tuesday, April 13, 2010 9:07 AM
> To: vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com>
> Cc: Vantage User Group
> Subject: Re: [Vantage] E9 - Negative Misc Charge Amount
>
> We use negative misc amounts all the time. They worked until we went to
> 8.03.409 just a couple weeks ago and now we receive an error any time we
> attempt a negative misc charge on either OE or Invoicing. I spoke with
> Epicor support and they agreed it is a bug and have created SCR's to
> correct the problem but it's not scheduled to be fixed until 8.03.411. I
> have requested it be escalated and have been told it has been, but can't
> seem to get a response on the status.
>
> From:
> Mark Wagner <mjfw2003@.. .<mailto: mjfw2003% 40yahoo.com> >
> To:
> Vantage User Group <vantage@yahoogroups .com<mailto:vantage% 40yahoogroups. com><
> mailto:vantage% 40yahoogroups. com>>
> Date:
> 04/13/2010 08:48 AM
> Subject:
> [Vantage] E9 - Negative Misc Charge Amount
>
> We had a user set up a misc charge code called "special discounts" which
> was used as a sales "gift card" for a first time buyer as an incentive
> instead of putting a discount on the line level
>
> When we went to invoice,the posting engine could not handle the negative
> amount on the misc charge and would not balance. According to Epicor you
> should not use a negative misc amount on a misc charge
>
> Anyone else using negative amounts on misc charges?
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
> CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
> Bruno Independent Living Aids. BILA reserves the right to retrieve, read
> and store any message created, sent or received. BILA reserves the right
> to monitor messages by authorized BILA employees at any time without any
> further consent.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of Bruno Independent Living Aids. BILA reserves the right to retrieve, read and store any message created, sent or received. BILA reserves the right to monitor messages by authorized BILA employees at any time without any further consent.

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
We had a user set up a misc charge code called "special discounts" which was used as a sales "gift card" for a first time buyer as an incentive instead of putting a discount on the line level
Â
When we went to invoice,the posting engine could not handle the negative amount on the misc charge and would not balance. According to Epicor you should not use a negative misc amount on a misc charge
Â
Anyone else using negative amounts on misc charges?




[Non-text portions of this message have been removed]
We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.




From:
Mark Wagner <mjfw2003@...>
To:
Vantage User Group <vantage@yahoogroups.com>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount




We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
Thanks, thats what I thought. Looks like a bug in 9.04.505C as well although support told me we shouldnt use negative misc charges i have in the past without issue so I thought I was confused!

--- On Tue, 4/13/10, micks@... <micks@...> wrote:


From: micks@... <micks@...>
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups.com
Cc: "Vantage User Group" <vantage@yahoogroups.com>
Date: Tuesday, April 13, 2010, 10:07 AM


Â



We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com>
To:
Vantage User Group <vantage@yahoogroups .com>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]











[Non-text portions of this message have been removed]
We use a negative misc line charge all the time when we give customers a concession or a promo discount. We did not test this yet in 409 since cycle counting did not work. I will definitely look into this now. That would create a huge problem for us.

Thanks for the information


From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of micks@...
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups.com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount



We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@...<mailto:mjfw2003%40yahoo.com>>
To:
Vantage User Group <vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of Bruno Independent Living Aids. BILA reserves the right to retrieve, read and store any message created, sent or received. BILA reserves the right to monitor messages by authorized BILA employees at any time without any further consent.


[Non-text portions of this message have been removed]
The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.



From:
Jill Lopez <jill.lopez@...>
To:
"vantage@yahoogroups.com" <vantage@yahoogroups.com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount




We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of micks@...
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups.com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@...<mailto:mjfw2003%40yahoo.com>>
To:
Vantage User Group <vantage@yahoogroups.com<
mailto:vantage%40yahoogroups.com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
Bruno Independent Living Aids. BILA reserves the right to retrieve, read
and store any message created, sent or received. BILA reserves the right
to monitor messages by authorized BILA employees at any time without any
further consent.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
I'll call them today and report these SCR's as well. Will let the group know what kind of feedback I get from support

Thanks for the input

--- On Tue, 4/13/10, micks@... <micks@...> wrote:


From: micks@... <micks@...>
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups.com
Cc: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Date: Tuesday, April 13, 2010, 10:24 AM


Â



The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.

From:
Jill Lopez <jill.lopez@bruno. com>
To:
"vantage@yahoogroups .com" <vantage@yahoogroups .com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount

We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of micks@milltronics. net
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups .com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com<mailto:mjfw2003% 40yahoo.com> >
To:
Vantage User Group <vantage@yahoogroups .com<
mailto:vantage% 40yahoogroups. com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
Bruno Independent Living Aids. BILA reserves the right to retrieve, read
and store any message created, sent or received. BILA reserves the right
to monitor messages by authorized BILA employees at any time without any
further consent.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]











[Non-text portions of this message have been removed]
I have confirmed with Epicor that this SCR number is the same for E9. This fix is scheduled for 9.05.01 but I asked them to escalate as well in order to see if a one off patch can be sent. If I hear anything i will let the group know

--- On Tue, 4/13/10, micks@... <micks@...> wrote:


From: micks@... <micks@...>
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups.com
Cc: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Date: Tuesday, April 13, 2010, 10:24 AM


Â



The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.

From:
Jill Lopez <jill.lopez@bruno. com>
To:
"vantage@yahoogroups .com" <vantage@yahoogroups .com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount

We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of micks@milltronics. net
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups .com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com<mailto:mjfw2003% 40yahoo.com> >
To:
Vantage User Group <vantage@yahoogroups .com<
mailto:vantage% 40yahoogroups. com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
Bruno Independent Living Aids. BILA reserves the right to retrieve, read
and store any message created, sent or received. BILA reserves the right
to monitor messages by authorized BILA employees at any time without any
further consent.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]











[Non-text portions of this message have been removed]
Does this affect both invoices and credit memos?




________________________________
From: Mark Wagner <mjfw2003@...>
To: vantage@yahoogroups.com
Cc: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Sent: Tue, April 13, 2010 11:31:59 AM
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount

Â
I have confirmed with Epicor that this SCR number is the same for E9. This fix is scheduled for 9.05.01 but I asked them to escalate as well in order to see if a one off patch can be sent. If I hear anything i will let the group know

--- On Tue, 4/13/10, micks@milltronics. net <micks@milltronics. net> wrote:

From: micks@milltronics. net <micks@milltronics. net>
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups .com
Cc: "vantage@yahoogroups .com" <vantage@yahoogroups .com>
Date: Tuesday, April 13, 2010, 10:24 AM

Â

The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.

From:
Jill Lopez <jill.lopez@ bruno. com>
To:
"vantage@yahoogroup s .com" <vantage@yahoogroup s .com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount

We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On Behalf
Of micks@milltronics. net
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups .com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com<mailto:mjfw2003 % 40yahoo.com> >
To:
Vantage User Group <vantage@yahoogroup s .com<
mailto:vantage% 40yahoogroups. com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
Bruno Independent Living Aids. BILA reserves the right to retrieve, read
and store any message created, sent or received. BILA reserves the right
to monitor messages by authorized BILA employees at any time without any
further consent.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]







[Non-text portions of this message have been removed]
Steven, I have not fully tested on credit memos but I believe yes, it is a problem overall with the posting engine not being able to handle a negative amount on a misc charge
Â
The error actually shows up on the GL Edit list report. Our Edit List would not print so I went into the system monitor and saw an error. When i clicked on details thats where the error told me the problem was a negative misc charge

--- On Tue, 4/13/10, Steven Gotschall <sgotschall@...> wrote:


From: Steven Gotschall <sgotschall@...>
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups.com
Date: Tuesday, April 13, 2010, 11:42 AM


Â



Does this affect both invoices and credit memos?

____________ _________ _________ __
From: Mark Wagner <mjfw2003@yahoo. com>
To: vantage@yahoogroups .com
Cc: "vantage@yahoogroups .com" <vantage@yahoogroups .com>
Sent: Tue, April 13, 2010 11:31:59 AM
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount

Â
I have confirmed with Epicor that this SCR number is the same for E9. This fix is scheduled for 9.05.01 but I asked them to escalate as well in order to see if a one off patch can be sent. If I hear anything i will let the group know

--- On Tue, 4/13/10, micks@milltronics. net <micks@milltronics. net> wrote:

From: micks@milltronics. net <micks@milltronics. net>
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups .com
Cc: "vantage@yahoogroup s .com" <vantage@yahoogroup s .com>
Date: Tuesday, April 13, 2010, 10:24 AM

Â

The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.

From:
Jill Lopez <jill.lopez@ bruno. com>
To:
"vantage@yahoogroup s .com" <vantage@yahoogroup s .com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount

We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On Behalf
Of micks@milltronics. net
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups .com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com<mailto:mjfw2003 % 40yahoo.com> >
To:
Vantage User Group <vantage@yahoogroup s .com<
mailto:vantage% 40yahoogroups. com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

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[Non-text portions of this message have been removed]

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[Non-text portions of this message have been removed]
Thanks for the info. I'm attaching our company to both also. We were taught by a Vantage consultant to use negative miscellaneous charges in AP to handle use tax expenses and accurals. We need it fixed ASAP or our monthly sales and use tax reporting is hosed!

Sue

--- In vantage@yahoogroups.com, micks@... wrote:
>
> The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
> find the same problem in your testing you might want to attach your
> company to these SCRs and see if we can get them fixed soon. We use them
> for the same reason you do, special discounts, and it is causing a lot of
> issues because we now have to include these in the discount or prepayment
> fields so the customer doesn't see the "special" discount and the value
> gets lumped in with everything else on the GL side where we used to be
> able to track these separately.
>
>
>
> From:
> Jill Lopez <jill.lopez@...>
> To:
> "vantage@yahoogroups.com" <vantage@yahoogroups.com>
> Date:
> 04/13/2010 09:13 AM
> Subject:
> RE: [Vantage] E9 - Negative Misc Charge Amount
>
>
>
>
> We use a negative misc line charge all the time when we give customers a
> concession or a promo discount. We did not test this yet in 409 since
> cycle counting did not work. I will definitely look into this now. That
> would create a huge problem for us.
>
> Thanks for the information
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of micks@...
> Sent: Tuesday, April 13, 2010 9:07 AM
> To: vantage@yahoogroups.com
> Cc: Vantage User Group
> Subject: Re: [Vantage] E9 - Negative Misc Charge Amount
>
> We use negative misc amounts all the time. They worked until we went to
> 8.03.409 just a couple weeks ago and now we receive an error any time we
> attempt a negative misc charge on either OE or Invoicing. I spoke with
> Epicor support and they agreed it is a bug and have created SCR's to
> correct the problem but it's not scheduled to be fixed until 8.03.411. I
> have requested it be escalated and have been told it has been, but can't
> seem to get a response on the status.
>
> From:
> Mark Wagner <mjfw2003@...<mailto:mjfw2003%40yahoo.com>>
> To:
> Vantage User Group <vantage@yahoogroups.com<
> mailto:vantage%40yahoogroups.com>>
> Date:
> 04/13/2010 08:48 AM
> Subject:
> [Vantage] E9 - Negative Misc Charge Amount
>
> We had a user set up a misc charge code called "special discounts" which
> was used as a sales "gift card" for a first time buyer as an incentive
> instead of putting a discount on the line level
>
> When we went to invoice,the posting engine could not handle the negative
> amount on the misc charge and would not balance. According to Epicor you
> should not use a negative misc amount on a misc charge
>
> Anyone else using negative amounts on misc charges?
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
> CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
> Bruno Independent Living Aids. BILA reserves the right to retrieve, read
> and store any message created, sent or received. BILA reserves the right
> to monitor messages by authorized BILA employees at any time without any
> further consent.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
My understanding is any where you can create a Misc Charge they now
prevent a negative amount. AP, AR, and OE that I know of.

Mike Icks



From:
Steven Gotschall <sgotschall@...>
To:
vantage@yahoogroups.com
Date:
04/13/2010 10:43 AM
Subject:
Re: [Vantage] E9 - Negative Misc Charge Amount




Does this affect both invoices and credit memos?

________________________________
From: Mark Wagner <mjfw2003@...>
To: vantage@yahoogroups.com
Cc: "vantage@yahoogroups.com" <vantage@yahoogroups.com>
Sent: Tue, April 13, 2010 11:31:59 AM
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount


I have confirmed with Epicor that this SCR number is the same for E9. This
fix is scheduled for 9.05.01 but I asked them to escalate as well in order
to see if a one off patch can be sent. If I hear anything i will let the
group know

--- On Tue, 4/13/10, micks@milltronics. net <micks@milltronics. net>
wrote:

From: micks@milltronics. net <micks@milltronics. net>
Subject: RE: [Vantage] E9 - Negative Misc Charge Amount
To: vantage@yahoogroups .com
Cc: "vantage@yahoogroups .com" <vantage@yahoogroups .com>
Date: Tuesday, April 13, 2010, 10:24 AM



The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
find the same problem in your testing you might want to attach your
company to these SCRs and see if we can get them fixed soon. We use them
for the same reason you do, special discounts, and it is causing a lot of
issues because we now have to include these in the discount or prepayment
fields so the customer doesn't see the "special" discount and the value
gets lumped in with everything else on the GL side where we used to be
able to track these separately.

From:
Jill Lopez <jill.lopez@ bruno. com>
To:
"vantage@yahoogroup s .com" <vantage@yahoogroup s .com>
Date:
04/13/2010 09:13 AM
Subject:
RE: [Vantage] E9 - Negative Misc Charge Amount

We use a negative misc line charge all the time when we give customers a
concession or a promo discount. We did not test this yet in 409 since
cycle counting did not work. I will definitely look into this now. That
would create a huge problem for us.

Thanks for the information

From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On
Behalf
Of micks@milltronics. net
Sent: Tuesday, April 13, 2010 9:07 AM
To: vantage@yahoogroups .com
Cc: Vantage User Group
Subject: Re: [Vantage] E9 - Negative Misc Charge Amount

We use negative misc amounts all the time. They worked until we went to
8.03.409 just a couple weeks ago and now we receive an error any time we
attempt a negative misc charge on either OE or Invoicing. I spoke with
Epicor support and they agreed it is a bug and have created SCR's to
correct the problem but it's not scheduled to be fixed until 8.03.411. I
have requested it be escalated and have been told it has been, but can't
seem to get a response on the status.

From:
Mark Wagner <mjfw2003@yahoo. com<mailto:mjfw2003 % 40yahoo.com> >
To:
Vantage User Group <vantage@yahoogroup s .com<
mailto:vantage% 40yahoogroups. com>>
Date:
04/13/2010 08:48 AM
Subject:
[Vantage] E9 - Negative Misc Charge Amount

We had a user set up a misc charge code called "special discounts" which
was used as a sales "gift card" for a first time buyer as an incentive
instead of putting a discount on the line level

When we went to invoice,the posting engine could not handle the negative
amount on the misc charge and would not balance. According to Epicor you
should not use a negative misc amount on a misc charge

Anyone else using negative amounts on misc charges?

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of

Bruno Independent Living Aids. BILA reserves the right to retrieve, read
and store any message created, sent or received. BILA reserves the right
to monitor messages by authorized BILA employees at any time without any
further consent.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
I have also requested that our company be added to the SCR's. We also add negative misc line charges in AR invoice entry on occasion. I hope the corrections cover this also.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of snielsen28
Sent: Tuesday, April 13, 2010 11:04 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E9 - Negative Misc Charge Amount



Thanks for the info. I'm attaching our company to both also. We were taught by a Vantage consultant to use negative miscellaneous charges in AP to handle use tax expenses and accurals. We need it fixed ASAP or our monthly sales and use tax reporting is hosed!

Sue

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, micks@... wrote:
>
> The SCR numbers are 73781 for AP Misc Charges and 73643 for OE. If you
> find the same problem in your testing you might want to attach your
> company to these SCRs and see if we can get them fixed soon. We use them
> for the same reason you do, special discounts, and it is causing a lot of
> issues because we now have to include these in the discount or prepayment
> fields so the customer doesn't see the "special" discount and the value
> gets lumped in with everything else on the GL side where we used to be
> able to track these separately.
>
>
>
> From:
> Jill Lopez <jill.lopez@...>
> To:
> "vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>" <vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>>
> Date:
> 04/13/2010 09:13 AM
> Subject:
> RE: [Vantage] E9 - Negative Misc Charge Amount
>
>
>
>
> We use a negative misc line charge all the time when we give customers a
> concession or a promo discount. We did not test this yet in 409 since
> cycle counting did not work. I will definitely look into this now. That
> would create a huge problem for us.
>
> Thanks for the information
>
> From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf
> Of micks@...
> Sent: Tuesday, April 13, 2010 9:07 AM
> To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> Cc: Vantage User Group
> Subject: Re: [Vantage] E9 - Negative Misc Charge Amount
>
> We use negative misc amounts all the time. They worked until we went to
> 8.03.409 just a couple weeks ago and now we receive an error any time we
> attempt a negative misc charge on either OE or Invoicing. I spoke with
> Epicor support and they agreed it is a bug and have created SCR's to
> correct the problem but it's not scheduled to be fixed until 8.03.411. I
> have requested it be escalated and have been told it has been, but can't
> seem to get a response on the status.
>
> From:
> Mark Wagner <mjfw2003@...<mailto:mjfw2003%40yahoo.com>>
> To:
> Vantage User Group <vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com><
> mailto:vantage%40yahoogroups.com>>
> Date:
> 04/13/2010 08:48 AM
> Subject:
> [Vantage] E9 - Negative Misc Charge Amount
>
> We had a user set up a misc charge code called "special discounts" which
> was used as a sales "gift card" for a first time buyer as an incentive
> instead of putting a discount on the line level
>
> When we went to invoice,the posting engine could not handle the negative
> amount on the misc charge and would not balance. According to Epicor you
> should not use a negative misc amount on a misc charge
>
> Anyone else using negative amounts on misc charges?
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
> CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of
> Bruno Independent Living Aids. BILA reserves the right to retrieve, read
> and store any message created, sent or received. BILA reserves the right
> to monitor messages by authorized BILA employees at any time without any
> further consent.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>



CONFIDENTIALITY NOTICE: Internet and e-mail communications are property of Bruno Independent Living Aids. BILA reserves the right to retrieve, read and store any message created, sent or received. BILA reserves the right to monitor messages by authorized BILA employees at any time without any further consent.


[Non-text portions of this message have been removed]