E9 - AP Invoice posting without any GL Transactions

Yahoo Archive
1
This is really useful information - thanks Chris and Jenn - I shall pass
this on to our Accounts people. Our version is 604



Epicor do frustrate me - if they know this is a problem why don't they tell
people instead of waiting for it to fail and then admitting it's a problem!
We had the same problem in Poland where we couldn't raise invoices based on
receipts straight after Go Live and after a week of trying to work out what
we had set up incorrectly they admitted it was a known problem with Polish
installs - needless to say I went ballistic but they couldn't understand why
I was so upset



Adrian



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
chrisb53029
Sent: 08 June 2012 13:12
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E9 - AP Invoice posting without any GL Transactions





What version are you on?

We just went to 9.056.07B had a similar issue come up. We posted an AP
invoice group, later found that AP GL Trans were missing, the trial balance
was not balanced, and because some of the AP transactions affected jobs, it
made the Inv Wip Recon report unbalanced (Debits did not equal credits).
Went back to investigate and found all sorts of missing transactions. After
a good month of investigation, finally Epicor pulled one of their
famous...oh that's a known bug and issue. (Makes you want to just scream!)

Here is the source. Can you determine if you had posted or pulled in DMR
credits into the group in which you processed the invoice you are talking
about? If so, that is the known bug. Doing so, messes up the GL
Transactions, not on the DMR credit, but other unrelated invoices in the
group. In version 9 YOU MUST PROCESS DMR CREDITS IN A SEPARATE GROUP. Do not
mix any other transactions in an AP group with DMR credits.

There is not an easy fix. Epicor has to run some fix programs, but in our
case they were never able to identify all of the missing transactions (we
had to do that) and the only fix was a journal entry for the GL
transactions.

Chris Berger
Controller
Dorner Mfg. Corp.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"adrian.lauchlan" <adrianlauchlan@...> wrote:
>
> We have an AP Invoice that has posted but when I try to retrieve the GL
Transactions nothing comes up. Then when attempting to pay the invoice the
payment entry doesn't balance and ends up in Review Journal.
>
> Anyone else seen this before?
>
> Adrian
>





[Non-text portions of this message have been removed]
2
We have an AP Invoice that has posted but when I try to retrieve the GL Transactions nothing comes up. Then when attempting to pay the invoice the payment entry doesn't balance and ends up in Review Journal.

Anyone else seen this before?

Adrian
3
A number of things can cause this.
In our case the most common recourse is to call Epicor and get updated
posting rules.

On Thu, Jun 7, 2012 at 4:07 PM, adrian.lauchlan <adrianlauchlan@...>wrote:

> **
>
>
> We have an AP Invoice that has posted but when I try to retrieve the GL
> Transactions nothing comes up. Then when attempting to pay the invoice the
> payment entry doesn't balance and ends up in Review Journal.
>
> Anyone else seen this before?
>
> Adrian
>
>
>



--
*John Driggers*
*High End Dev, System Design, Profit Drinking*
*
**:: 904.404.9233*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
4
Epicor providing a fix - just very strange it has happened on only one invoice - even invoices for the same supplier posted correctly!

Regards

Adrian Lauchlan

Inceptum Projects Ltd

Mob 07852 270968

On 7 Jun 2012, at 21:25, John Driggers <waffqle@...> wrote:

> A number of things can cause this.
> In our case the most common recourse is to call Epicor and get updated
> posting rules.
>
> On Thu, Jun 7, 2012 at 4:07 PM, adrian.lauchlan <adrianlauchlan@...>wrote:
>
>> **
>>
>>
>> We have an AP Invoice that has posted but when I try to retrieve the GL
>> Transactions nothing comes up. Then when attempting to pay the invoice the
>> payment entry doesn't balance and ends up in Review Journal.
>>
>> Anyone else seen this before?
>>
>> Adrian
>>
>>
>>
>
>
>
> --
> *John Driggers*
> *High End Dev, System Design, Profit Drinking*
> *
> **:: 904.404.9233*
> *:: waffqle@...*
> *:: NO FAXES*
>
> *
>
> *
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
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>
>
5
What version are you on?

We just went to 9.056.07B had a similar issue come up. We posted an AP invoice group, later found that AP GL Trans were missing, the trial balance was not balanced, and because some of the AP transactions affected jobs, it made the Inv Wip Recon report unbalanced (Debits did not equal credits). Went back to investigate and found all sorts of missing transactions. After a good month of investigation, finally Epicor pulled one of their famous...oh that's a known bug and issue. (Makes you want to just scream!)

Here is the source. Can you determine if you had posted or pulled in DMR credits into the group in which you processed the invoice you are talking about? If so, that is the known bug. Doing so, messes up the GL Transactions, not on the DMR credit, but other unrelated invoices in the group. In version 9 YOU MUST PROCESS DMR CREDITS IN A SEPARATE GROUP. Do not mix any other transactions in an AP group with DMR credits.

There is not an easy fix. Epicor has to run some fix programs, but in our case they were never able to identify all of the missing transactions (we had to do that) and the only fix was a journal entry for the GL transactions.

Chris Berger
Controller
Dorner Mfg. Corp.

--- In vantage@yahoogroups.com, "adrian.lauchlan" <adrianlauchlan@...> wrote:
>
> We have an AP Invoice that has posted but when I try to retrieve the GL Transactions nothing comes up. Then when attempting to pay the invoice the payment entry doesn't balance and ends up in Review Journal.
>
> Anyone else seen this before?
>
> Adrian
>