We recently upgraded from 9.05 to 10.2.300 and have found a change in 10 where when a nonconformance is entered through the nonconformance entry application it will reopen the jobs operation. Epicor has determined this is working as designed so we need to come up with a way to reclose the jobs operation. Currently we are using job adjustment to reclose the operation but this is adding another step to the process so I am trying to find an alternate that will not require any intervention. My thought was to possibly create a method directive to reclose the op but I have limited knowledge/experience in creating directives.
Has anyone encountered this as being problematic for their business needs and if so what are you doing to overcome it?
Did you have any success with this? We have the same issue.