E10 - Manager account - Restrictions on changing?

Yahoo Archive
1
Did you ever get the solution for the error? I am getting this one and can't quite figure it out.

System.ServiceModel.ServiceActivationException: The requested service, 'net.tcp://epicor10/Demo100700/Ice/BO/UserFile.svc' could not be activated. See the server's diagnostic trace logs for more information.

and the Windows Application Log error...

WebHost failed to process a request.
 Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/61381290
 Exception: System.ServiceModel.ServiceActivationException: The service '/Demo100700/Ice/BO/UserFile.svc' cannot be activated due to an exception during compilation. The exception message is: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040). ---> System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

 Process Name: w3wp
 Process ID: 3400

On Thu, Sep 25, 2014 at 4:02 PM, Todd Caughey tcaughey@... [vantage] <vantage@yahoogroups.com> wrote:



OK, reboot did not help and immediately upon startup memory usage was same as before. So no leak but not sure where all the memory is being used.Â

Â

This one’s headed for Support. All because I wanted to change a password. L

Â

-Todd C.

Â

Â

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 1:58 PM


To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

Â

Â

This just gets weirder and weirder. Application event log has 10 of the following each time I try to connect. I was thinking these are a symptom and not the root cause but then checked and the server is using 46.2GB out of 48GB. All the other DBs are working OK though. Perhaps something in this one DB is gobbling up memory?   I see a couple of IIS worker processes that are each using 1GB but that’s a long way from 46+GB I’m thinking maybe a memory leak so will reboot the E10 server and see what happens.

Â

Anyone else see memory effects like this?

Â

-Todd C.

Â

System.ServiceModel.ServiceHostingEnvironment+HostingManager/60375305

Â

System.ServiceModel.ServiceActivationException: The service '/EpicorPilot10/Ice/BO/SysAgent.svc' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryException: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element. at System.ServiceModel.Activation.ServiceMemoryGates.Check(Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CheckMemoryCloseIdleServices(EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) --- End of inner exception stack trace --- at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)

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w3wp

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4936

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From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 12:40 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

Â

Â

Restored the DB. Took a look inside the UserFile table and the Last Date and other fields look correct for when the backup was made.

Â

But it will not connect to the App Service. Error message:

The requested service, 'net.tcp://diierp01/EpicorPilot10/Ice/BO/UserFile.svc' could not be activated. See the server's diagnostic trace logs for more information.

Â

Checked all references in the App Server settings for ‘manager’ and that password and they look the same as the Test DB. So not sure what is triggering the error.

Â

-Todd C.

Â

Â

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 10:44 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: E10 - Manager account - Restrictions on changing?

Â

Â



Not sure of E10 but the passwords are encrypted in the UserFile inside the db.

----- Original Message -----

Sent: Thursday, September 25, 2014 8:21 AM

Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

Â

The Test and Pilot databases don’t have an Epicor user, only Train. I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password. Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one). That worked.  I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password. A very bad case of success. When I tried to login I expected a message to set a new password. I got a password expired message but no screen to set a new one.

Â

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation. I tried to use blanks as the password (via Application Server Settings) but it would not allow that. Because I had saved that when it restarted the App Pool it failed. Now I can’t log in to Pilot even with my username and password. I can’t set the manager password either. I think this is what Scott K. is referring to in his message. Now I can’t move forward and can’t go back.

Â

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right? Or are the user passwords stored outside the Pilot DB?

Â

Thanks,

-Todd C.

Â

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

Â

Â

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

Â

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

Â

Have a great day

Marianne

Â

This email is free from viruses and malware because avast! Antivirus protection is active.

Â




2

Easy question probably.  Are there special restrictions on the “manager” account that comes “out of the box”?  Now that I have the Pilot database set up and mirrored by the Test Db I want to restrict Pilot access.  Until we create the Live DB that will be the gold standard and I don’t want anyone messing with it.  But when I try to clear the password (or make any changes) when I Save it says “Row has been modified by another user and couldn't be updated.”  Other users are fine to change.   Is there any way to lock this account down?

 

Thanks,

-Todd C.

3

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.


The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.


Have a great day

Marianne

4
Also, make sure your System Task Agent is not using the manager account.
That could be why you are getting the error message.

Scott

On Thu, Sep 25, 2014 at 8:11 AM, MGizzi@... [vantage] <vantage@yahoogroups.com> wrote:

 
<div>
  
  
  <p></p><p>Hi - </p><p>you are probably getting that message because you are logged in as manager and trying to change the manager user account.</p><p><br></p><p>The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.</p><p><br></p><p>Have a great day</p><p>Marianne<br></p><p></p>

</div>
 


<div style="color:#fff;min-height:0;"></div>

5

The Test and Pilot databases don’t have an Epicor user, only Train.  I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password.  Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one).  That worked.   I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password.  A very bad case of success.  When I tried to login I expected a message to set a new password.  I got a password expired message but no screen to set a new one.

 

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation.  I tried to use blanks as the password (via Application Server Settings) but it would not allow that.  Because I had saved that when it restarted the App Pool it failed.  Now I can’t log in to Pilot even with my username and password.  I can’t set the manager password either.  I think this is what Scott K. is referring to in his message.  Now I can’t move forward and can’t go back.

 

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right?  Or are the user passwords stored outside the Pilot DB?

 

Thanks,

-Todd C.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

 

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

 

Have a great day

Marianne

6
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Not sure of E10 but the passwords are encrypted in the UserFile inside the db.
----- Original Message -----
Sent: Thursday, September 25, 2014 8:21 AM
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

The Test and Pilot databases don’t have an Epicor user, only Train.  I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password.  Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one).  That worked.   I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password.  A very bad case of success.  When I tried to login I expected a message to set a new password.  I got a password expired message but no screen to set a new one.

 

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation.  I tried to use blanks as the password (via Application Server Settings) but it would not allow that.  Because I had saved that when it restarted the App Pool it failed.  Now I can’t log in to Pilot even with my username and password.  I can’t set the manager password either.  I think this is what Scott K. is referring to in his message.  Now I can’t move forward and can’t go back.

 

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right?  Or are the user passwords stored outside the Pilot DB?

 

Thanks,

-Todd C.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

 

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

 

Have a great day

Marianne



This email is free from viruses and malware because avast! Antivirus protection is active.


7

Restored the DB.  Took a look inside the UserFile table and the Last Date and other fields look correct for when the backup was made.

 

But it will not connect to the App Service.  Error message:

The requested service, 'net.tcp://diierp01/EpicorPilot10/Ice/BO/UserFile.svc' could not be activated. See the server's diagnostic trace logs for more information.

 

Checked all references in the App Server settings for ‘manager’ and that password and they look the same as the Test DB.  So not sure what is triggering the error.

 

-Todd C.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 10:44 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 



Not sure of E10 but the passwords are encrypted in the UserFile inside the db.

----- Original Message -----

Sent: Thursday, September 25, 2014 8:21 AM

Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

The Test and Pilot databases don’t have an Epicor user, only Train.  I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password.  Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one).  That worked.   I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password.  A very bad case of success.  When I tried to login I expected a message to set a new password.  I got a password expired message but no screen to set a new one.

 

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation.  I tried to use blanks as the password (via Application Server Settings) but it would not allow that.  Because I had saved that when it restarted the App Pool it failed.  Now I can’t log in to Pilot even with my username and password.  I can’t set the manager password either.  I think this is what Scott K. is referring to in his message.  Now I can’t move forward and can’t go back.

 

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right?  Or are the user passwords stored outside the Pilot DB?

 

Thanks,

-Todd C.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

 

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

 

Have a great day

Marianne

 

This email is free from viruses and malware because avast! Antivirus protection is active.

 

8

This just gets weirder and weirder.  Application event log has 10 of the following each time I try to connect.  I was thinking these are a symptom and not the root cause but then checked and the server is using 46.2GB out of 48GB.  All the other DBs are working OK though.  Perhaps something in this one DB is gobbling up memory?   I see a couple of IIS worker processes that are each using 1GB but that’s a long way from 46+GB  I’m thinking maybe a memory leak so will reboot the E10 server and see what happens.

 

Anyone else see memory effects like this?

 

-Todd C.

 

System.ServiceModel.ServiceHostingEnvironment+HostingManager/60375305

 

System.ServiceModel.ServiceActivationException: The service '/EpicorPilot10/Ice/BO/SysAgent.svc' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryException: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element. at System.ServiceModel.Activation.ServiceMemoryGates.Check(Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CheckMemoryCloseIdleServices(EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) --- End of inner exception stack trace --- at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)

 

w3wp

 

4936

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 12:40 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Restored the DB.  Took a look inside the UserFile table and the Last Date and other fields look correct for when the backup was made.

 

But it will not connect to the App Service.  Error message:

The requested service, 'net.tcp://diierp01/EpicorPilot10/Ice/BO/UserFile.svc' could not be activated. See the server's diagnostic trace logs for more information.

 

Checked all references in the App Server settings for ‘manager’ and that password and they look the same as the Test DB.  So not sure what is triggering the error.

 

-Todd C.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 10:44 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 



Not sure of E10 but the passwords are encrypted in the UserFile inside the db.

----- Original Message -----

Sent: Thursday, September 25, 2014 8:21 AM

Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

The Test and Pilot databases don’t have an Epicor user, only Train.  I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password.  Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one).  That worked.   I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password.  A very bad case of success.  When I tried to login I expected a message to set a new password.  I got a password expired message but no screen to set a new one.

 

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation.  I tried to use blanks as the password (via Application Server Settings) but it would not allow that.  Because I had saved that when it restarted the App Pool it failed.  Now I can’t log in to Pilot even with my username and password.  I can’t set the manager password either.  I think this is what Scott K. is referring to in his message.  Now I can’t move forward and can’t go back.

 

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right?  Or are the user passwords stored outside the Pilot DB?

 

Thanks,

-Todd C.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

 

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

 

Have a great day

Marianne

 

This email is free from viruses and malware because avast! Antivirus protection is active.

 

9

OK, reboot did not help and immediately upon startup memory usage was same as before.  So no leak but not sure where all the memory is being used. 

 

This one’s headed for Support.  All because I wanted to change a password.  L

 

-Todd C.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 1:58 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

This just gets weirder and weirder.  Application event log has 10 of the following each time I try to connect.  I was thinking these are a symptom and not the root cause but then checked and the server is using 46.2GB out of 48GB.  All the other DBs are working OK though.  Perhaps something in this one DB is gobbling up memory?   I see a couple of IIS worker processes that are each using 1GB but that’s a long way from 46+GB  I’m thinking maybe a memory leak so will reboot the E10 server and see what happens.

 

Anyone else see memory effects like this?

 

-Todd C.

 

System.ServiceModel.ServiceHostingEnvironment+HostingManager/60375305

 

System.ServiceModel.ServiceActivationException: The service '/EpicorPilot10/Ice/BO/SysAgent.svc' cannot be activated due to an exception during compilation. The exception message is: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element.. ---> System.InsufficientMemoryException: Memory gates checking failed because the free memory (1613344768 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element. at System.ServiceModel.Activation.ServiceMemoryGates.Check(Int32 minFreeMemoryPercentage, Boolean throwOnLowMemory, UInt64& availableMemoryBytes) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CheckMemoryCloseIdleServices(EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) --- End of inner exception stack trace --- at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity) at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)

 

w3wp

 

4936

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 12:40 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Restored the DB.  Took a look inside the UserFile table and the Last Date and other fields look correct for when the backup was made.

 

But it will not connect to the App Service.  Error message:

The requested service, 'net.tcp://diierp01/EpicorPilot10/Ice/BO/UserFile.svc' could not be activated. See the server's diagnostic trace logs for more information.

 

Checked all references in the App Server settings for ‘manager’ and that password and they look the same as the Test DB.  So not sure what is triggering the error.

 

-Todd C.

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 10:44 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 



Not sure of E10 but the passwords are encrypted in the UserFile inside the db.

----- Original Message -----

Sent: Thursday, September 25, 2014 8:21 AM

Subject: RE: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

The Test and Pilot databases don’t have an Epicor user, only Train.  I had tried using my own user (tcaughey) which has every “right” I can add and should be same as Epicor user but get the same message when clearing the password.  Then it dawned on me to log in as manager and do the Options… change password route rather than via User Security (so it would prompt for a new one).  That worked.   I thought about another reason the User Security route maybe failed because I had added Sites after manager had already existed so I added the Phoenix site for manager and then it actually did allow clearing the password.  A very bad case of success.  When I tried to login I expected a message to set a new password.  I got a password expired message but no screen to set a new one.

 

So I went to the Admin Console on the server and saw that it uses the manager account and now I am in a Catch-22 or deadly-Embrace situation.  I tried to use blanks as the password (via Application Server Settings) but it would not allow that.  Because I had saved that when it restarted the App Pool it failed.  Now I can’t log in to Pilot even with my username and password.  I can’t set the manager password either.  I think this is what Scott K. is referring to in his message.  Now I can’t move forward and can’t go back.

 

If I restore the DB from the backup (nothing has been changed other than this since the last restore) that will restore the old password right?  Or are the user passwords stored outside the Pilot DB?

 

Thanks,

-Todd C.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 25, 2014 8:12 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: E10 - Manager account - Restrictions on changing?

 

 

Hi -

you are probably getting that message because you are logged in as manager and trying to change the manager user account.

 

The fastest way to change it is to log in with the epicor account (password should be epicor). then change the manager account and clear the password.

 

Have a great day

Marianne

 

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