E10.0 Customization - custom Combo Box - can't Add more items to the list?

[KMenz (Karen menzie)]

Hi

I’ve inherited an Epicor from someone who wrote zero notes.

In our customer entry we have a customised combo box allowing the user to select an account manager, which itself is a UD field. (Customer_UD.AccountManager_c)

This is currently limited to 4 names and I have been asked to add another one.
Sounds simple…

In the customization tools dialog window

epiComboBoxC3
EpiCombo
Display member: Codedesc
EpiBOName: Ice:BO:UserCodes
EpiColumns: String[] Array
Epi data Set mode:RowsDataSet:

I’ve looked in row rules and script editor and the accountmanager_c field is not referenced at all.

I’ve looked in data directives and method directives and there are no BPMs on it.

I’ve looked at the UD table maintenance and the accountmanager_c is nvarchar x(20) which is even more confusing because when I run a SQL query the accountmanager_c returns a number of 2, 3, 4 or 5, not a name, and I cannot see where these numbers link to the account manager either!
(Not person/contact, salesrepcode, work force ID, employee, userID)

Other customised combo boxes on this same form allow me to simply add names to the List items under ‘Misc’ in the properties on t he customization tools dialog, example attached.

Why does the account manager combo box have an Epi Filter section (under Epi Control) with epifilters etc where as epiUltraComboBoxC15 has none of this, but does have more options under the Misc heading, such as the easily accessed ‘list Items’?

I’ve tried adding an ultra combo box and got the same options as C15, I can’t see how the data filter options even came up?

Any help very welcome!!!

[danbedwards (Dan Edwards)]

Go into System Setup - System Maintenance and open User Codes. Search for your code type and then add a new code row.

[KMenz (Karen menzie)]

SOLVED
Can’t believe it’s so simple!
Would love to know how the different way to list a manager was set up though
Much better to use Ice.BO.Usercodes rather than a manually typed list of names?

[danbedwards (Dan Edwards)]

Great. Using User Codes is the best way to do this. You can do lists, etc. but it is nice to stay away from opening a customization to just edit a list of value in a combo box.

[EpicR (Rehaan)]

Hi

How would i go about getting the information I set up in my User Codes to show in the custom Combo Box?

[A.Baeisa (Al)]

Hi @EpicR,
very straight forward, after adding the EpiComboBox to your form, set it as below, this should give you drop down list with better control as @danbedwards said i.e. you do not need to open customization and hard code the list.

[EpicR (Rehaan)]

@EpicR

p in my User Codes to show in the custom Combo Box?

Thank you @A.Baeisa much appreciated

[A.Baeisa (Al)]

obviously, change the search filter to your relevant User Code ID

[EpicR (Rehaan)]

Good Day

I have been tasked to add some topics with their parent topics so that we may trigger them as resolutions on a service job.

However for certain topics when I try adding a parent topic the following error appears.

I have tried searching for this method to view what the method does but it does not show me on Epicor.

I have pulled the dataset to see if the specific topic belongs in the parent topic but it is not there which makes this error more weird.

Could anyone please give me information what this checkParentCRC method does and any suggestions on adding the parent topics to the topic

Kind Regards
Rehaan