When sending an e-mail using the E-Mail icon within Order Entry/Tracker, Invoice Tracker, Etc, the e-mail is generated using the account listed in Company Maintenance under “Global Alert From” field.
Is there a way to set things up so that these e-mails come from the user that is currently logged in or set a “from” address per module?
Thank you,
Josh
I don’t work much in this area, but, if this process uses the Epicor server-side email processing, you could add an in-transaction data directive on the AlertQue (or, it may be ice.MailQueue as well) and substitute the from address with the end user’s email address from the user / workforce / etc record of your choice.
Sadly, no. I haven’t had a chance to circle back and try @aidacra suggestion of catching this in a BPM. I was hoping that i was just missing a simple setting somewhere. It seems logical that you’d want the e-mail to come from the user who is generating it, no?
Let me know if you come up with anything and i’ll do the same for you.