If i add a line to a sales order that is a drop ship part, place the PO, Do drop shipment entry and invoice the order.
Customer returns the drop ship part to the vendor. How should i process the RMA / Credit ?
I believe that Epicor will consider the return as though it was returned to YOU rather than the supplier. So, you will probably need to process the return like a “normal” return, and then do a second return back to your supplier. This will also allow you to request the debit memo from your supplier as well. The Physical shipment the the supplier will (obviously) need to be skipped.