We had an issue yesterday where Finance could not create an invoice for a drop shipment. Finance had a group and could go into the get shipments > drop shipments. Could see the shipment and select it. Press process and then yes to “Are you sure”. The next prompt is “0 invoices created”.
Setup another batch and we get the “1 invoice created” message.
Just curious as to what the criteria for the batch are that allow an invoice to be created.
Thanks
This is just a shot in the dark but I think the drop shipment needs to be for an amount greater than $0, is that the case in your situation?
Hi Aaron,
Thanks for post but I don’t think dollar amount would have been the issue as the only step we did to resolve was to create a new group.
Maybe the Invoice/Apply dates.
We had an issue (however in a prior version) where someone accidentally shipped/received the drop shipment in a future date. So we could not invoice until that period. Double check the drop ship details?