DMT tool not working in newest upgrade in Pilot environment 2023.1.5

Kinetic ERP
1

Hi all,
Just wondering if anyone else is experiencing not being able to use the DMT tool in their newly updated Pilot Environment in the cloud. We keep getting a path not found error and also it will not launch when we try to do it manually. Any help you could give would be wonderful.

thanks so much!

Jill Schoedel

2

This was posted 2 days ago…maybe it will help?

1 Like
3

Thank you for the information. I will wait just a little while to see if Tech Support sends me a fix also. Otherwise I have already downloaded the zip file and will use that method next.

Thanks so much!! I appreciate the quick response!

Jill Schoedel

4

Did you ever get it fixed? Our Production Environment was updated this morning and now DMT isn’t working.

5

Hello,
I thought it was just me!
After reinstalling PILOT and LIVE, I was able to get DMT working again.

Marsha

6

Yes the DMT tool got fixed after I sent in my findings to Tech support. I just had to reinstall my client and viola! it worked:>) Nice to have such good response from them.

Jill

7

Epicor did a fix sometime last week and then I was able to use the DMT tool correctly. The DMT issue was only for a few days.