Database shutdown w/ Veritas backup Vantage 6.1

Yahoo Archive
1
Yes, you are correct. You cannot backup the running database with a normal
backup program. I run the Vantage online backup utility, then Veritas
backs up that file. I did notice that the DB directory was NOT excluded
from the Veritas backup job. I changed that and we will see what happens.
Just another joy of setting up a new server from scratch.

Thanks

-----Original Message-----
From: PLAMAN DICK [mailto:dick.plaman@...]
Sent: Thursday, July 07, 2005 8:12 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Database shutdown w/ Veritas backup Vantage 6.1


Correct me if I am wrong, but I don't think you can back up the mfgsys
db.
You must run the backup online backup utility, and back up the resulting
file.
Regards,

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Matt Sturm
Sent: Thursday, July 07, 2005 8:42 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Database shutdown w/ Veritas backup Vantage 6.1

Have an odd one for all of you.
Our setup: Dell Poweredge 2800, Dual 3.GHz proc., 3 Gb ram, Vantage is
on a 261gb raid partition - 250gb free, running Windows 2k3. Vantage
6.1.526, Progress 9.1d with latest service pack and patch.

For the last two days, whenever Veritas BackupExec 9.1 starts its
nightly backup job, The Vantage database shuts down. There are no
plug-ins installed into Veritas, so it shouldn't be sending any commands
to any other programs. I run the Vantage online backup before the tape
drive backup starts. The shutdown is recorded in the application log 40
minutes after the Vantage backup occurs, Just at the time the Veritas
backup starts.
Below are some of the error messages.

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Unknown O/S error during write, errno 2, fd 736, len 4096,
offset 757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9451).
Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Insufficient disk space during write, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9450).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkwrite: write to disk failed errno 0. (3645).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), BIW
36:
Stopped. (2520)

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Begin ABNORMAL shutdown code 2 (2249).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Multi-user session end. (334)

Sounds like some kind of drive issue but, when it occurs at the same
time as the nightly backup I am suspicious. As a test, I have moved the
timing of the nightly backup. This all started this week, work flawless
since the upgrade to 6.1. Nothing has been installed or changed on the
server. Maybe another security fix by Microsoft? ;)

Any Ideas would be appreciated. I am afraid this may be a round-robin
of finger pointing between Dell-Veritas-Epicor.

-------------------------------------------------------
Matt Sturm
IT Administrator
Winona Lighting
Phone: 507-454-5113 ext. 361
Fax: 507-452-8528
Web: <http://www.winonalighting.com/ <http://www.winonalighting.com/> >
Http://www.winonalighting.com <Http://www.winonalighting.com>
E-mail: <mailto:msturm@...> msturm@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
<http://groups.yahoo.com/group/vantage/links>
Yahoo! Groups Links










Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
<http://groups.yahoo.com/group/vantage/messages>
(3) To view links to Vendors that provide Vantage services goto:
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[Non-text portions of this message have been removed]
2
Have an odd one for all of you.
Our setup: Dell Poweredge 2800, Dual 3.GHz proc., 3 Gb ram, Vantage is on a
261gb raid partition - 250gb free, running Windows 2k3. Vantage 6.1.526,
Progress 9.1d with latest service pack and patch.

For the last two days, whenever Veritas BackupExec 9.1 starts its nightly
backup job, The Vantage database shuts down. There are no plug-ins
installed into Veritas, so it shouldn't be sending any commands to any other
programs. I run the Vantage online backup before the tape drive backup
starts. The shutdown is recorded in the application log 40 minutes after
the Vantage backup occurs, Just at the time the Veritas backup starts.
Below are some of the error messages.

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkioWrite:Unknown O/S error during write, errno 2, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9451).
Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkioWrite:Insufficient disk space during write, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9450).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkwrite: write to disk failed errno 0. (3645).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), BIW 36:
Stopped. (2520)

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), SERVER :
Begin ABNORMAL shutdown code 2 (2249).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), SERVER :
Multi-user session end. (334)

Sounds like some kind of drive issue but, when it occurs at the same time as
the nightly backup I am suspicious. As a test, I have moved the timing of
the nightly backup. This all started this week, work flawless since the
upgrade to 6.1. Nothing has been installed or changed on the server. Maybe
another security fix by Microsoft? ;)

Any Ideas would be appreciated. I am afraid this may be a round-robin of
finger pointing between Dell-Veritas-Epicor.

-------------------------------------------------------
Matt Sturm
IT Administrator
Winona Lighting
Phone: 507-454-5113 ext. 361
Fax: 507-452-8528
Web: <http://www.winonalighting.com/> Http://www.winonalighting.com
E-mail: <mailto:msturm@...> msturm@...




[Non-text portions of this message have been removed]
3
Correct me if I am wrong, but I don't think you can back up the mfgsys
db.
You must run the backup online backup utility, and back up the resulting
file.
Regards,

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Matt Sturm
Sent: Thursday, July 07, 2005 8:42 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Database shutdown w/ Veritas backup Vantage 6.1

Have an odd one for all of you.
Our setup: Dell Poweredge 2800, Dual 3.GHz proc., 3 Gb ram, Vantage is
on a 261gb raid partition - 250gb free, running Windows 2k3. Vantage
6.1.526, Progress 9.1d with latest service pack and patch.

For the last two days, whenever Veritas BackupExec 9.1 starts its
nightly backup job, The Vantage database shuts down. There are no
plug-ins installed into Veritas, so it shouldn't be sending any commands
to any other programs. I run the Vantage online backup before the tape
drive backup starts. The shutdown is recorded in the application log 40
minutes after the Vantage backup occurs, Just at the time the Veritas
backup starts.
Below are some of the error messages.

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Unknown O/S error during write, errno 2, fd 736, len 4096,
offset 757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9451).
Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Insufficient disk space during write, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9450).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkwrite: write to disk failed errno 0. (3645).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), BIW
36:
Stopped. (2520)

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Begin ABNORMAL shutdown code 2 (2249).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Multi-user session end. (334)

Sounds like some kind of drive issue but, when it occurs at the same
time as the nightly backup I am suspicious. As a test, I have moved the
timing of the nightly backup. This all started this week, work flawless
since the upgrade to 6.1. Nothing has been installed or changed on the
server. Maybe another security fix by Microsoft? ;)

Any Ideas would be appreciated. I am afraid this may be a round-robin
of finger pointing between Dell-Veritas-Epicor.

-------------------------------------------------------
Matt Sturm
IT Administrator
Winona Lighting
Phone: 507-454-5113 ext. 361
Fax: 507-452-8528
Web: <http://www.winonalighting.com/> Http://www.winonalighting.com
E-mail: <mailto:msturm@...> msturm@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
4
Is your veritas backup job skipping the db directory? You can't backup a
running database.


Patrick Winter

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Matt Sturm
Sent: Thursday, July 07, 2005 7:42 AM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Database shutdown w/ Veritas backup Vantage 6.1

Have an odd one for all of you.
Our setup: Dell Poweredge 2800, Dual 3.GHz proc., 3 Gb ram, Vantage is on a
261gb raid partition - 250gb free, running Windows 2k3. Vantage 6.1.526,
Progress 9.1d with latest service pack and patch.

For the last two days, whenever Veritas BackupExec 9.1 starts its nightly
backup job, The Vantage database shuts down. There are no plug-ins
installed into Veritas, so it shouldn't be sending any commands to any other
programs. I run the Vantage online backup before the tape drive backup
starts. The shutdown is recorded in the application log 40 minutes after
the Vantage backup occurs, Just at the time the Veritas backup starts.
Below are some of the error messages.

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkioWrite:Unknown O/S error during write, errno 2, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9451).
Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkioWrite:Insufficient disk space during write, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9450).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW 38:
bkwrite: write to disk failed errno 0. (3645).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), BIW 36:
Stopped. (2520)

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), SERVER :
Begin ABNORMAL shutdown code 2 (2249).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), SERVER :
Multi-user session end. (334)

Sounds like some kind of drive issue but, when it occurs at the same time as
the nightly backup I am suspicious. As a test, I have moved the timing of
the nightly backup. This all started this week, work flawless since the
upgrade to 6.1. Nothing has been installed or changed on the server. Maybe
another security fix by Microsoft? ;)

Any Ideas would be appreciated. I am afraid this may be a round-robin of
finger pointing between Dell-Veritas-Epicor.

-------------------------------------------------------
Matt Sturm
IT Administrator
Winona Lighting
Phone: 507-454-5113 ext. 361
Fax: 507-452-8528
Web: <http://www.winonalighting.com/> Http://www.winonalighting.com
E-mail: <mailto:msturm@...> msturm@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
5
When I was changing my server over last year and was talking with
Support they made it very clear that your backup can not touch the DB
folder if it does your database can get corrupted. Not to sound
discouraging but that is what I was told and believe me it did happen
and I lost 3 months of data that we had to put back in. As for your
database shutting down on its own I have never heard of that, let alone
starting back up on its own. Good luck.

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Matt Sturm
Sent: Thursday, July 07, 2005 8:42 AM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Database shutdown w/ Veritas backup Vantage 6.1

Have an odd one for all of you.
Our setup: Dell Poweredge 2800, Dual 3.GHz proc., 3 Gb ram, Vantage is
on a
261gb raid partition - 250gb free, running Windows 2k3. Vantage
6.1.526,
Progress 9.1d with latest service pack and patch.

For the last two days, whenever Veritas BackupExec 9.1 starts its
nightly
backup job, The Vantage database shuts down. There are no plug-ins
installed into Veritas, so it shouldn't be sending any commands to any
other
programs. I run the Vantage online backup before the tape drive backup
starts. The shutdown is recorded in the application log 40 minutes
after
the Vantage backup occurs, Just at the time the Veritas backup starts.
Below are some of the error messages.

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Unknown O/S error during write, errno 2, fd 736, len 4096,
offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9451).
Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkioWrite:Insufficient disk space during write, fd 736, len 4096, offset
757574, file D:\epicor\mfgsys61\Db\mfgsys.d1. (9450).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), APW
38:
bkwrite: write to disk failed errno 0. (3645).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199), BIW
36:
Stopped. (2520)

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Begin ABNORMAL shutdown code 2 (2249).

Message from PROGRESS database d:\epicor\mfgsys61\db\mfgsys (5199),
SERVER :
Multi-user session end. (334)

Sounds like some kind of drive issue but, when it occurs at the same
time as
the nightly backup I am suspicious. As a test, I have moved the timing
of
the nightly backup. This all started this week, work flawless since the
upgrade to 6.1. Nothing has been installed or changed on the server.
Maybe
another security fix by Microsoft? ;)

Any Ideas would be appreciated. I am afraid this may be a round-robin
of
finger pointing between Dell-Veritas-Epicor.

-------------------------------------------------------
Matt Sturm
IT Administrator
Winona Lighting
Phone: 507-454-5113 ext. 361
Fax: 507-452-8528
Web: <http://www.winonalighting.com/> Http://www.winonalighting.com
E-mail: <mailto:msturm@...> msturm@...




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links