Customers on Credit Hold

[bafeurer (Brooke Ann Feurer)]

If one of our Customers are on credit hold, can you ship an item or will the system not let you ship it since they are on credit hold?

[bderuvo (Bryan DeRuvo)]

There is a setting in company config choose your preference. Modules/Sales/Order

[bafeurer (Brooke Ann Feurer)]

Thank you! That helped greatly!

[Ernie (Ernie Lowell)]

Additionally, in the Customer Credit Manager (under Financial Management > Accounts Receivable > General Operations), you can go to the Orders tab and individually uncheck the “Credit Hold” checkbox on single orders to allow them to ship without having to globally change everything else.