Customer Contact search?

--- In vantage@yahoogroups.com, "howelllabs" <nhutchins@...> wrote:
>
> Hello,
>
> Does anyone know if there is a way to pull up a customer by search by
> contact first and last name?
>
> There seems to be a contact search box if the salesperson workbench
> however, it doesn't allow you to get to the customer tracker from there.
>
> I called Epicor and they were no help at all, they said I will have to
> write a custom name search and send me documentation for that. I have
> to think there is an easier way and that someone else has needed/done
> it in the past.
>

If you are using Vantage 8, you can use the marketing dashboard to
search by customer contacts. The easiest way to access this
dashboard, is bring up a Customer Search window ( from just about any
screen ),then click the Advanced Tab. Choose `mktnglist' and click
Search. After a long loading time, the dashboard will load, and under
the "No Attributes Filter", open the "Advanced Search" tab. There in
the firstname and lastname fields, you can enter a name to search for,
then click the Search button. Your results will be shown in the
`Export List' tab. Click your desired customer, hit OK, and it will
transfer your selection back to form you called the search from.

Hope this helps.
Hello,

Does anyone know if there is a way to pull up a customer by search by
contact first and last name?

There seems to be a contact search box if the salesperson workbench
however, it doesn't allow you to get to the customer tracker from there.

I called Epicor and they were no help at all, they said I will have to
write a custom name search and send me documentation for that. I have
to think there is an easier way and that someone else has needed/done
it in the past.