CTP Issues After Upgrade

Kinetic ERP
1

We recently upgraded to Kinetic 2022.2, since then we’ve had a bug with CTP for jobs coming from Quotes. If we create a line on the order manually, not from a quote, the error doesn’t seem to appear.

Here’s the error pop-up we receive when running CTP.
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Here’s from event viewer.

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We have tried disabling all BPMs associated with Quotes, Jobs and Orders and used the base form. Still get the same error.

We have created a case with Epicor but was hoping maybe someone has ran into this problem before and could offer some help. Thanks in advance!

2

Did you ever get an answer to this? I’m finding that the CTP process uses the MOM from the quote and NOT the approved revision.

3

Check out this thread, it may have your answer. We had a similar issue with engineering workbench and method tracker. We had to update the MOM from engineering workbench to correct the issue.

Method Tracker - Wrong Mtl Rev - Kinetic ERP - Epicor User Help Forum (epiusers.help)