CRM by SugarCRM or MS-Dynamics-CRM anyone using?

Good Day:

 

RE: CRM by SugarCRM or MS-Dynamics-CRM anyone using?

 

            We are getting serious about getting a CRM package and linking\Integrating with E9.

            We have ruled out E9-CRM because of ease of use and features. CRM in E10 may be much improved, but that is at least a year away.

 

            We know that some have ( successfully) integrated Salesforce, but it is expensive, so we are looking at SugarCRM and MS-Dynamics-CRM.

 

            Has anyone used either SugarCRM or MS-Dynamics-CRM?:

 

A. Stand alone, and available on smart phones.

B. Downloaded customers to CRM – continue to update.

C. Integrated with E9 to the point of seeing E9 data in the CRM.

 

            Any information would be helpful.

            Sun is on 9.05.700C.

                                                                                                                                                                                                                                                                                                                                                            Len

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