Credit Memo on Credit Card order

Yahoo Archive
1
Assuming the credit memo hit a revenue account, adjust it off to cash, which will make the general ledger entry to cash for the refund.


Christy J. Morris
Controller
Cold Jet, LLC
455 Wards Corner Road
Loveland, Ohio 45140
USA

+1 513-716-6370
+1 513-576-8986 (fax)
www.coldjet.com<http://www.coldjet.com>

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Setting industry standards in dry ice technology and solutions for over 20 years.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Randy
Sent: Wednesday, June 24, 2009 3:04 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Credit Memo on Credit Card order





We had to credit our customer's credit card for a short shipment. We have entered a credit memo, but they will never take the credit since it has already been done on their credit card and we don't expect any future orders. How should we get rid of the credit memo?

Thanks in advance,

Randy Weber



[Non-text portions of this message have been removed]
2
We had to credit our customer's credit card for a short shipment. We have entered a credit memo, but they will never take the credit since it has already been done on their credit card and we don't expect any future orders. How should we get rid of the credit memo?

Thanks in advance,

Randy Weber