Creating Invoice

Yahoo Archive
1
Jim is right - known bug. If you invoice too many lines at once the invoices are generated but not all the shipments are marked as invoiced.

Rob

--- On Thu, 1/29/09, Jim Frice <Jim.Frice@...> wrote:

From: Jim Frice <Jim.Frice@...>
Subject: RE: [Vantage] Re: Creating Invoice
To: vantage@yahoogroups.com
Date: Thursday, January 29, 2009, 12:44 PM






Talk to Support. There was a program they could send you to fix these.
You have to fix them one by one. I know we had this happen to us on 6.1
a few different times and it was not one of the database conversions
that you could run when needed.

Jim

____________ _________ _________ __

From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On Behalf
Of empedole
Sent: Thursday, January 29, 2009 10:02 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Re: Creating Invoice

Yes I did. Invoice Dates are greater than shipment dates. Just noticed
there are 2 shipments in Customer Shipment Entry. One has been shipped
and the other one is not checked as shipped but it was invoiced(I
tried to delete the record I got this: "Cannot delete Shipment. At
least one pack line has been invoiced."

I believe it has something to do with this. Is there any way to void
Invoice?

Thank you

--- In vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ,
"Linda Lowney" <llowney@... > wrote:
>
> Did you check to see if the date on the shipment is greater than the
> date on the invoice batch?
>
>
>
> From: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
[mailto:vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com> ] On
Behalf
> Of empedole
> Sent: Thursday, January 29, 2009 10:48 AM
> To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
> Subject: [Vantage] Creating Invoice
>
>
>
> I can not seem to get shipment through from AR Invoice Entry in order
> to create invoice and print it. When I click on Shipments I am able to
> see Packing slip but I can not seem to pull it to AR Invoice Entry. I
> thought it has something to do with Sales Order so I tried to close SO
> i am not able to that either due to pending shipments. There are no
> shipments pending and all checked as shipped.
>
> Any feed backs on this?
>
> TIA
>
> 8.03.404
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

------------ --------- --------- --------- --------- --------- -

William Frick & Co's SmartMarkT RFID Named to 2008 Top Ten Products List

[Non-text portions of this message have been removed]
2
I can not seem to get shipment through from AR Invoice Entry in order
to create invoice and print it. When I click on Shipments I am able to
see Packing slip but I can not seem to pull it to AR Invoice Entry. I
thought it has something to do with Sales Order so I tried to close SO
i am not able to that either due to pending shipments. There are no
shipments pending and all checked as shipped.

Any feed backs on this?

TIA

8.03.404
3
Did you check to see if the date on the shipment is greater than the
date on the invoice batch?



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of empedole
Sent: Thursday, January 29, 2009 10:48 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Creating Invoice



I can not seem to get shipment through from AR Invoice Entry in order
to create invoice and print it. When I click on Shipments I am able to
see Packing slip but I can not seem to pull it to AR Invoice Entry. I
thought it has something to do with Sales Order so I tried to close SO
i am not able to that either due to pending shipments. There are no
shipments pending and all checked as shipped.

Any feed backs on this?

TIA

8.03.404





[Non-text portions of this message have been removed]
4
Yes I did. Invoice Dates are greater than shipment dates. Just noticed
there are 2 shipments in Customer Shipment Entry. One has been shipped
and the other one is not checked as shipped but it was invoiced(I
tried to delete the record I got this: "Cannot delete Shipment. At
least one pack line has been invoiced."

I believe it has something to do with this. Is there any way to void
Invoice?

Thank you



--- In vantage@yahoogroups.com, "Linda Lowney" <llowney@...> wrote:
>
> Did you check to see if the date on the shipment is greater than the
> date on the invoice batch?
>
>
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of empedole
> Sent: Thursday, January 29, 2009 10:48 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Creating Invoice
>
>
>
> I can not seem to get shipment through from AR Invoice Entry in order
> to create invoice and print it. When I click on Shipments I am able to
> see Packing slip but I can not seem to pull it to AR Invoice Entry. I
> thought it has something to do with Sales Order so I tried to close SO
> i am not able to that either due to pending shipments. There are no
> shipments pending and all checked as shipped.
>
> Any feed backs on this?
>
> TIA
>
> 8.03.404
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
5
Talk to Support. There was a program they could send you to fix these.
You have to fix them one by one. I know we had this happen to us on 6.1
a few different times and it was not one of the database conversions
that you could run when needed.

Jim

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of empedole
Sent: Thursday, January 29, 2009 10:02 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Creating Invoice



Yes I did. Invoice Dates are greater than shipment dates. Just noticed
there are 2 shipments in Customer Shipment Entry. One has been shipped
and the other one is not checked as shipped but it was invoiced(I
tried to delete the record I got this: "Cannot delete Shipment. At
least one pack line has been invoiced."

I believe it has something to do with this. Is there any way to void
Invoice?

Thank you

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Linda Lowney" <llowney@...> wrote:
>
> Did you check to see if the date on the shipment is greater than the
> date on the invoice batch?
>
>
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of empedole
> Sent: Thursday, January 29, 2009 10:48 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Creating Invoice
>
>
>
> I can not seem to get shipment through from AR Invoice Entry in order
> to create invoice and print it. When I click on Shipments I am able to
> see Packing slip but I can not seem to pull it to AR Invoice Entry. I
> thought it has something to do with Sales Order so I tried to close SO
> i am not able to that either due to pending shipments. There are no
> shipments pending and all checked as shipped.
>
> Any feed backs on this?
>
> TIA
>
> 8.03.404
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





--------------------------------------------------------------------------

William Frick & Co's SmartMarkT RFID Named to 2008 Top Ten Products List


[Non-text portions of this message have been removed]
6
We have the same issue. We discovered the cause to be relating to
changes made to the sales order while the order or line was currently
being packed or was already packed. We have yet to narrow down the
exact timing of things however, suffice it to say, Vantage does not
stop changes made to a sales order while or after it is packed. You
will need to try and determine if this was the case for you.

Our specific situation is that we utilize alternate bill to's. When
the order was set up, an alterate bill to was not listed on the
order. By the time the alternate bill to was determined, certain
lines of the order were already grabbed by the shipping department
and were packed. some where within this time period, prior to the
packs getting flagged shipped or master packed and then confirmed,
the sales order was changed and the alternate bill to was added to
the order. I think this is where the systems pukes since then it
gets to invoicing and the system sees a different bill to on the pack
versus what it sees then on the order.

Us too, it shows available in Get Shipments in AR Invoicing, you can
select but it just does not pull into the invoicing group.

--- In vantage@yahoogroups.com, "empedole" <empedole@...> wrote:
>
> Yes I did. Invoice Dates are greater than shipment dates. Just
noticed
> there are 2 shipments in Customer Shipment Entry. One has been
shipped
> and the other one is not checked as shipped but it was invoiced(I
> tried to delete the record I got this: "Cannot delete Shipment. At
> least one pack line has been invoiced."
>
> I believe it has something to do with this. Is there any way to void
> Invoice?
>
> Thank you
>
>
>
> --- In vantage@yahoogroups.com, "Linda Lowney" <llowney@> wrote:
> >
> > Did you check to see if the date on the shipment is greater than
the
> > date on the invoice batch?
> >
> >
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> > Of empedole
> > Sent: Thursday, January 29, 2009 10:48 AM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Creating Invoice
> >
> >
> >
> > I can not seem to get shipment through from AR Invoice Entry in
order
> > to create invoice and print it. When I click on Shipments I am
able to
> > see Packing slip but I can not seem to pull it to AR Invoice
Entry. I
> > thought it has something to do with Sales Order so I tried to
close SO
> > i am not able to that either due to pending shipments. There are
no
> > shipments pending and all checked as shipped.
> >
> > Any feed backs on this?
> >
> > TIA
> >
> > 8.03.404
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
7
Another thing just to check...happens to us every now and then, is the billable date in the customer record.
If it is not set to ALL DAYS then it will not let you pull the specific shipment into invoicing...
Happens to us every now and then.
Carey

________________________________
> To: vantage@yahoogroups.com
> From: chris.berger@...
> Date: Thu, 29 Jan 2009 17:55:44 +0000
> Subject: [Vantage] Re: Creating Invoice
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> We have the same issue. We discovered the cause to be relating to
>
> changes made to the sales order while the order or line was currently
>
> being packed or was already packed. We have yet to narrow down the
>
> exact timing of things however, suffice it to say, Vantage does not
>
> stop changes made to a sales order while or after it is packed. You
>
> will need to try and determine if this was the case for you.
>
>
>
> Our specific situation is that we utilize alternate bill to's. When
>
> the order was set up, an alterate bill to was not listed on the
>
> order. By the time the alternate bill to was determined, certain
>
> lines of the order were already grabbed by the shipping department
>
> and were packed. some where within this time period, prior to the
>
> packs getting flagged shipped or master packed and then confirmed,
>
> the sales order was changed and the alternate bill to was added to
>
> the order. I think this is where the systems pukes since then it
>
> gets to invoicing and the system sees a different bill to on the pack
>
> versus what it sees then on the order.
>
>
>
> Us too, it shows available in Get Shipments in AR Invoicing, you can
>
> select but it just does not pull into the invoicing group.
>
>
>
> --- In vantage@yahoogroups.com, "empedole" wrote:
>
>>
>
>> Yes I did. Invoice Dates are greater than shipment dates. Just
>
> noticed
>
>> there are 2 shipments in Customer Shipment Entry. One has been
>
> shipped
>
>> and the other one is not checked as shipped but it was invoiced(I
>
>> tried to delete the record I got this: "Cannot delete Shipment. At
>
>> least one pack line has been invoiced."
>
>>
>
>> I believe it has something to do with this. Is there any way to void
>
>> Invoice?
>
>>
>
>> Thank you
>
>>
>
>>
>
>>
>
>> --- In vantage@yahoogroups.com, "Linda Lowney" wrote:
>
>>>
>
>>> Did you check to see if the date on the shipment is greater than
>
> the
>
>>> date on the invoice batch?
>
>>>
>
>>>
>
>>>
>
>>> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
>
> Behalf
>
>>> Of empedole
>
>>> Sent: Thursday, January 29, 2009 10:48 AM
>
>>> To: vantage@yahoogroups.com
>
>>> Subject: [Vantage] Creating Invoice
>
>>>
>
>>>
>
>>>
>
>>> I can not seem to get shipment through from AR Invoice Entry in
>
> order
>
>>> to create invoice and print it. When I click on Shipments I am
>
> able to
>
>>> see Packing slip but I can not seem to pull it to AR Invoice
>
> Entry. I
>
>>> thought it has something to do with Sales Order so I tried to
>
> close SO
>
>>> i am not able to that either due to pending shipments. There are
>
> no
>
>>> shipments pending and all checked as shipped.
>
>>>
>
>>> Any feed backs on this?
>
>>>
>
>>> TIA
>
>>>
>
>>> 8.03.404
>
>>>
>
>>>
>
>>>
>
>>>
>
>>>
>
>>> [Non-text portions of this message have been removed]
>
>>>
>
>>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
_________________________________________________________________
Hotmail® goes where you go. On a PC, on the Web, on your phone.
http://www.windowslive-hotmail.com/learnmore/versatility.aspx#mobile?ocid=TXT_TAGHM_WL_HM_versatility_121208
8
Hi,

I checked Customer Maintenance and Billing Days is set to ALL DAYS.
I think it has something to do with "Pack" issue like Chris mentioned.
Because the Shipment which is lingering on the system is checked as
Packed. I contacted to the Technical Support and once we figure it out
I will post outputs on group.

I appreciate for your help.
--- In vantage@yahoogroups.com, Carey S <rotary1@...> wrote:
>
>
> Another thing just to check...happens to us every now and then, is
the billable date in the customer record.
> If it is not set to ALL DAYS then it will not let you pull the
specific shipment into invoicing...
> Happens to us every now and then.
> Carey
>
> ________________________________
> > To: vantage@yahoogroups.com
> > From: chris.berger@...
> > Date: Thu, 29 Jan 2009 17:55:44 +0000
> > Subject: [Vantage] Re: Creating Invoice
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > We have the same issue. We discovered the cause to be relating to
> >
> > changes made to the sales order while the order or line was currently
> >
> > being packed or was already packed. We have yet to narrow down the
> >
> > exact timing of things however, suffice it to say, Vantage does not
> >
> > stop changes made to a sales order while or after it is packed. You
> >
> > will need to try and determine if this was the case for you.
> >
> >
> >
> > Our specific situation is that we utilize alternate bill to's. When
> >
> > the order was set up, an alterate bill to was not listed on the
> >
> > order. By the time the alternate bill to was determined, certain
> >
> > lines of the order were already grabbed by the shipping department
> >
> > and were packed. some where within this time period, prior to the
> >
> > packs getting flagged shipped or master packed and then confirmed,
> >
> > the sales order was changed and the alternate bill to was added to
> >
> > the order. I think this is where the systems pukes since then it
> >
> > gets to invoicing and the system sees a different bill to on the pack
> >
> > versus what it sees then on the order.
> >
> >
> >
> > Us too, it shows available in Get Shipments in AR Invoicing, you can
> >
> > select but it just does not pull into the invoicing group.
> >
> >
> >
> > --- In vantage@yahoogroups.com, "empedole" wrote:
> >
> >>
> >
> >> Yes I did. Invoice Dates are greater than shipment dates. Just
> >
> > noticed
> >
> >> there are 2 shipments in Customer Shipment Entry. One has been
> >
> > shipped
> >
> >> and the other one is not checked as shipped but it was invoiced(I
> >
> >> tried to delete the record I got this: "Cannot delete Shipment. At
> >
> >> least one pack line has been invoiced."
> >
> >>
> >
> >> I believe it has something to do with this. Is there any way to void
> >
> >> Invoice?
> >
> >>
> >
> >> Thank you
> >
> >>
> >
> >>
> >
> >>
> >
> >> --- In vantage@yahoogroups.com, "Linda Lowney" wrote:
> >
> >>>
> >
> >>> Did you check to see if the date on the shipment is greater than
> >
> > the
> >
> >>> date on the invoice batch?
> >
> >>>
> >
> >>>
> >
> >>>
> >
> >>> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
> >
> > Behalf
> >
> >>> Of empedole
> >
> >>> Sent: Thursday, January 29, 2009 10:48 AM
> >
> >>> To: vantage@yahoogroups.com
> >
> >>> Subject: [Vantage] Creating Invoice
> >
> >>>
> >
> >>>
> >
> >>>
> >
> >>> I can not seem to get shipment through from AR Invoice Entry in
> >
> > order
> >
> >>> to create invoice and print it. When I click on Shipments I am
> >
> > able to
> >
> >>> see Packing slip but I can not seem to pull it to AR Invoice
> >
> > Entry. I
> >
> >>> thought it has something to do with Sales Order so I tried to
> >
> > close SO
> >
> >>> i am not able to that either due to pending shipments. There are
> >
> > no
> >
> >>> shipments pending and all checked as shipped.
> >
> >>>
> >
> >>> Any feed backs on this?
> >
> >>>
> >
> >>> TIA
> >
> >>>
> >
> >>> 8.03.404
> >
> >>>
> >
> >>>
> >
> >>>
> >
> >>>
> >
> >>>
> >
> >>> [Non-text portions of this message have been removed]
> >
> >>>
> >
> >>
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> _________________________________________________________________
> Hotmail® goes where you go. On a PC, on the Web, on your phone.
>
http://www.windowslive-hotmail.com/learnmore/versatility.aspx#mobile?ocid=TXT_TAGHM_WL_HM_versatility_121208
>